
Results-driven operations and client engagement professional with over 10 years of experience managing a $1.2M annual revenue business in a high-performance, face to face environment. Now seeking to leverage my extensive expertise in customer service, team management, and business operations into a rewarding career in sales.
Manage and motivate a team of 25 employees, establishing performance goals aligned with achieving specific monthly sales targets.
Analyze weekly and monthly sales data to further identify trends, adjust pricing strategies, and optimize product output.
Spearhead revenue-driving campaigns including promotional events and community fundraisers contributing to sustained year-over-year growth.
Build strong client relationships, resulting in high retention rates and repeat business.
Supervised bar operations and ensured quality service for high-volume dining environment.
Built strong relationships with repeat clientele, contributing to customer retention and loyalty.
Developed seasonal cocktail menus showcasing premium spirits aimed at driving revenue.
Managed inventory, optimizing stock and reducing waste through careful product forecasting.