Jordan Levu
Aurora
Summary
Dedicated professional with extensive experience in ground support operations and customer service. Proven ability to streamline processes, manage time effectively, and resolve conflicts to ensure on-time departures and optimal flight operations.
Overview
14
14
years of professional experience
Work History
Ramp Agent
United Airlines
Denver
10.2019 - Current
- Operated ground support equipment to facilitate aircraft servicing and enhance turnaround times.
- Loaded and unloaded baggage from aircraft to support efficient flight operations.
- Coordinated with flight crews to enable on-time departures and optimize scheduling.
- Utilized two-way radio communication systems to communicate between ramp agents and pilots and ground crew personnel.
- Communicated effectively with team members to streamline operations.
- Conducted safety checks on equipment and vehicles before use.
- Followed safety protocols to minimize hazards in high-traffic areas.
- Followed safety procedures such as using reflective gear while working on the ramp.
- Managed operation of conveyor belts to facilitate efficient baggage transport, push-back tractors and aircraft tugs daily.
Dental Assistant
LBJ Tropical Medical Center
pago pago
10.2012 - 04.2019
- Assisted dentists during examinations and procedures, ensuring optimal patient comfort and care delivery.
- Prepared examination rooms and sterilized instruments for dental procedures.
- Educated patients on oral hygiene practices and post-treatment care instructions.
- Managed inventory of dental supplies and restocked items, facilitating smooth operations and readiness for procedures.
- Collaborated with dental team to streamline patient care processes and improve workflow efficiency.
Education
Dental Assistant Certification -
Penn Foster Career School
Scranton, PA09-2013
High School Diploma -
Tafuna High School
Tafuna, Am. Samoa06-2009
Skills
- Ground support operations
- Team coordination
- Attention to detail
- Physical stamina
- Time management
- Customer service
- Conflict resolution
Timeline
Ramp Agent
United Airlines
10.2019 - Current
Dental Assistant
LBJ Tropical Medical Center
10.2012 - 04.2019
Dental Assistant Certification -
Penn Foster Career School
High School Diploma -
Tafuna High School