JORDAN GREENE
Aurora
Summary
Experienced property management professional equipped to deliver results. Strong focus on team collaboration and flexibility to meet changing needs. Expertise in property operations, tenant relations, and financial oversight. Dependable, highly organized, and goal-driven with proven track record in enhancing property value and performance.
Overview
9
9
years of professional experience
Work History
Traveling Community Manager
Peak Living, LLC
10.2023 - Current
- Continuously assessed community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities.
- Trained new staff members on effective use of softwares for managing communications within the online community environment efficiently.
- Conducted regular inspections to identify needed improvements and maintain highest standards.
- Managed social media channels effectively for improved brand visibility and increased audience interaction.
- Produced reports about community activities to keep owners, directors and property managers informed.
- Implemented analytics tools to track community performance, identifying areas for improvement and adjusting strategies accordingly.
- Evaluated property conditions and recommended improvements.
- Initiated partnerships with local businesses, securing discounts for community members and strengthening local economic ties.
- Developed and managed budget for community projects, ensuring effective allocation of resources and financial sustainability.
Community Manager
Haven Residential
06.2023 - 10.2023
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Kept properties in compliance with local, state and federal regulations.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
Community Manager
Avenue5 Residential
07.2022 - 06.2023
- Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management and internal collaboration.
- Resolved tenant issues quickly and increased tenant retention by 8%.
- Boosted renewal rents 4-5% while maintaining 95% stabilized occupancy.
- Maintained productivity objectives by leveraging hands-on leadership abilities to effectively direct 6-person team.
- Elevated quality control standards with proactive apartment and grounds inspections focused on maximizing revenue and ownership standards.
- Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
Community Manager
Western Wealth Communities
03.2021 - 07.2022
- Collaborated site foreman during interior renovations and construction.
- Streamlined operations by communicating efficiently with investors, keeping meticulous records, budget management and internal collaboration.
- Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
- Oversaw 6-person team with effective morale-building strategies, cutting-edge training and motivational coaching on established practices, standards and requirements.
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
Assistant Community Manager
Greystar Real Estate Partners LLC
06.2019 - 03.2021
- Oversaw monthly collections of over $360,000 in funds, maintaining high payment rates by building positive relationships with tenants
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs
- Resolved tenant issues quickly and increased tenant retention by 12%
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects
- Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
Assistant Community Manager
Nolan Real Estate Services Inc
06.2016 - 06.2019
- Collected rents, secured bank deposits, processed apartment security deposits and managed accurate application files
- Boosted renewal rents 3% while maintaining 95% level on Occupancy
- Prepared and delivered legal documents
- Maintained knowledge on lease and renewal rates to advocate for appropriate changes.
Education
National Apartment Association
Lone Star College System
Cypress, TXHigh School Diploma - Business Administration
Cypress Creek High School
Houston, TX2010
Skills
- Extremely proficient in YARDI & Onesite & Entrata
- Property tours and inspections
- Record keeping
- Employee scheduling
- Tenant issue resolution
- Oral and written communication
- Training
- Vendor Management
- Team Training
- Client Service and Support
- Payment Processing
- Conflict Handling
- Social Media Engagement
Timeline
Traveling Community Manager
Peak Living, LLC
10.2023 - Current
Community Manager
Haven Residential
06.2023 - 10.2023
Community Manager
Avenue5 Residential
07.2022 - 06.2023
Community Manager
Western Wealth Communities
03.2021 - 07.2022
Assistant Community Manager
Greystar Real Estate Partners LLC
06.2019 - 03.2021
Assistant Community Manager
Nolan Real Estate Services Inc
06.2016 - 06.2019
High School Diploma - Business Administration
Cypress Creek High School
National Apartment Association
Lone Star College System
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