Summary
Overview
Work History
Education
Skills
Websites
Certification
Leadership Extracurriculars
Languages
References
Timeline
Generic

Jordan E. Guillot

Broomfield

Summary

Passionate and results-driven Chick-fil-A store leader with four years of experience, including two years in leadership under Owner/Operator Scott Wehn. Proven expertise in guest experience, team training, and operational excellence across both front-of-house and back-of-house roles. Seeking a promotion within Chick-fil-A to further lead in team development, service innovation, and guest satisfaction.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Store Leader

Chick-fil-A
Broomfield
08.2021 - Current
  • Lead and supervise FOH and BOH operations, ensuring safety, food quality, and brand excellence
  • Oversee shift performance of 9-12 team members per shift, promoting efficiency and team morale
  • Created optimized schedules that reduced labor costs, achieving top 20% performance storewide over the last 4 months
  • Maintain food safety standards and ServSafe compliance across all areas
  • Manage cash handling, drawer balancing, and closing procedures
  • Train, mentor, and develop new team members to uphold service and operational standards
  • Resolve customer concerns effectively while fostering a culture of hospitality and professionalism

Team Leader

Chick-fil-A
Broomfield
11.2022 - 10.2023

Trainer

Chick-fil-A
Broomfield
04.2022 - 11.2022

Team Member

Chick-fil-A
Broomfield
08.2021 - 04.2022

Education

Bachelor of Science - International Business

University of Colorado Denver
Denver, CO
05.2028

High School Diploma -

Mountain Range High School
Westminster, CO
12-2024

Completed coursework toward business foundations -

Front Range Community College
Westminster, CO
12.2022

Skills

  • Guest Experience & Hospitality
  • Leadership & Team Development
  • Conflict Resolution & Communication
  • Staff Scheduling & Labor Optimization
  • Food Safety & Sanitation
  • POS System Proficiency & Cash Handling
  • FOH & BOH Operations
  • Shift Supervision & Delegation
  • Opening/Closing Procedures
  • Time management

Websites

Certification

  • Business Specialization
  • Small Business Administration & Entrepreneurship
  • ServSafe Food Handler Certification

Leadership Extracurriculars

  • DECA Officer, Chapter Vice President, Largest DECA chapter in Colorado
  • National Technical Honor Society, Business Track

Languages

Spanish
Limited

References

References available upon request.

Timeline

Team Leader

Chick-fil-A
11.2022 - 10.2023

Trainer

Chick-fil-A
04.2022 - 11.2022

Store Leader

Chick-fil-A
08.2021 - Current

Team Member

Chick-fil-A
08.2021 - 04.2022

Bachelor of Science - International Business

University of Colorado Denver

High School Diploma -

Mountain Range High School

Completed coursework toward business foundations -

Front Range Community College

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Jordan E. Guillot