Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jontia Green

Denver

Summary

Safety-conscious Construction Flagger recognized for maintaining high productivity levels and completing tasks efficiently. Skilled in traffic control management, emergency response coordination, and site safety procedures. Excel in communication, teamwork, and adaptability to swiftly changing work environments. Committed to ensuring the safety of all construction workers and pedestrians through vigilant monitoring and clear signal communication.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Customer Service Representative

NORDSTROM BANK
Centennial
01.2020 - 03.2023
  • Collaborated with colleagues and co-workers to deliver quality customer experience.
  • Answered inbound calls to handle various concerns, set appointments and close sales.
  • Built trusting relationship with customers to better understand needs.
  • Utilized various software programs such as CRM systems, order management tools, and communication platforms effectively.
  • Escalated issues that could not be resolved independently to supervisors or managers for further assistance.

Ramp Agent

SOUTHWEST AIRLINES INC
Denver
02.2015 - 01.2020
  • Loaded, unloaded and transported passengers' baggage across different airport locations.
  • Helped safely guide aircraft between parked areas, taxiways and gate locations using visual, hand and verbal communications.
  • Maintained complete ramp safety and security with full implementation of safety procedures and station policies.
  • Operated bag tugs, belt loaders and tractors daily.
  • Provided assistance with de-icing procedures during winter months as required by weather conditions.
  • Operated ground support equipment such as tugs, belt loaders, and tow tractors safely.

FLAGGER/Laborer

Largo Concrete
Los Angeles
06.2013 - 06.2017
  • Demonstrated knowledge of local laws pertaining to construction work zones while on duty.
  • Reported unsafe driving practices observed during shifts to supervisors immediately.
  • Alerted oncoming vehicles of unexpected changes in roadway conditions using hand signals or flags.
  • Directed traffic away from work zones while maintaining safety regulations.
  • Utilized radio communication systems effectively when communicating with other flaggers or supervisors.
  • Inspected and maintained safety equipment such as cones, barricades, signs and flags.
  • Communicated with drivers to ensure safe passage through construction zones.

Wait Staff Member

UNO RESTAURANT
Denver
04.2011 - 02.2015
  • Communicated professionally with customers, colleagues and supervisors.
  • Took accurate notes detailing customer orders.
  • Restocked service stations to maximize availability.
  • Adhered to state liquor regulations to serve alcohol safely.
  • Trained new servers in company policies, guest service standards and best practices.
  • Memorized menu additions, changes and limited offerings.
  • Entered orders into computer system to coordinate with kitchen staff.

Education

High School Diploma -

WESTCHESTER WASHINGTON COMMUNITY ADULT SCHOOL
WESTCHESTER, CA
06.1999

Skills

  • Customer service and support
  • Complaint resolution
  • Call management
  • Client relationship management
  • Traffic control
  • Safety procedures
  • Construction regulations
  • Work zone management
  • Attention to detail
  • Roadway regulations
  • Barricade placement
  • OSHA compliance
  • Work zone safety
  • Cone arrangement
  • Concrete finishing
  • Site maintenance
  • Construction safety
  • Equipment maintenance
  • Team-oriented and dependable

Certification

  • PHOTOVALTAIC/SOLAR PANEL CERTIFICATE
  • WE BUILD CARD-LAUSD
  • FIRST AID/CPR
  • RSO
  • CONFINED SPACE
  • NCCER
  • FORKLIFT
  • RAMSET REDHEAD
  • SERVE SAFE
  • AUTHORIZED OPERATOR POWDER ACTUATED TOOLS

Timeline

Customer Service Representative

NORDSTROM BANK
01.2020 - 03.2023

Ramp Agent

SOUTHWEST AIRLINES INC
02.2015 - 01.2020

FLAGGER/Laborer

Largo Concrete
06.2013 - 06.2017

Wait Staff Member

UNO RESTAURANT
04.2011 - 02.2015

High School Diploma -

WESTCHESTER WASHINGTON COMMUNITY ADULT SCHOOL

Similar Profiles

CREATE PROFILE
Jontia Green