Jonnell Lopez
Denver
Summary
Dynamic and goal-oriented professional with a proven track record at Ute Mountain Ute Tribe, excelling in customer support and records management. Demonstrated adaptability and effective communication skills, optimizing workflows and enhancing client relations. Committed to delivering exceptional service while maintaining organized and efficient operations.
Overview
3
3
years of professional experience
Work History
Teacher Aid
Auraria Early Learning Center
09.2024 - 11.2024
- Maintained safety and security by overseeing students in recess environments.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Encouraged small groups to discuss topics and explore concepts through hands-on activities.
Dietary Aide
Hallmark Nursing Cemter
09.2023 - 05.2024
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Followed all food safety regulations while preparing meals for patients.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
Human Resource Representative (Internship)
Ute Mountain Ute Tribe
06.2023 - 06.2023
- Enhanced company reputation by providing exceptional customer service and support.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
- Learned and followed all organizational policies and procedures to maintain safe and professional working environments.
- Responded to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims.
Food Service Associate
St. Joseph's Hopital
10.2022 - 02.2023
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Human Resource Represenative
Ute Mountain Ute Tribe
01.2022 - 08.2022
- Exceeded performance targets through diligent work ethic and focus on results-driven tasks.
- Managed a diverse portfolio of clients, ensuring that each received tailored solutions aligned with their specific requirements.
- Optimized workflow processes, allowing for more efficient use of resources and reduced turnaround times on projects.
- Answered Incoming calls and transferred to preferred department
- Organized and filed important documents
Education
Associate of Science -
Community College of Denver
Denver, CO05-2025
High School Diploma -
Montesuma Cortez High School
418 South Sligo Street, Cortez, CO 8132105-2022
Skills
- Organization skills
- Active Listener
- Adaptable learner
- Effective communication
- Customer support
- Goal-oriented mindset
- Paperwork processing
- Records management
- Time management
- Customer service
Timeline
Teacher Aid
Auraria Early Learning Center
09.2024 - 11.2024
Dietary Aide
Hallmark Nursing Cemter
09.2023 - 05.2024
Human Resource Representative (Internship)
Ute Mountain Ute Tribe
06.2023 - 06.2023
Food Service Associate
St. Joseph's Hopital
10.2022 - 02.2023
Human Resource Represenative
Ute Mountain Ute Tribe
01.2022 - 08.2022
Associate of Science -
Community College of Denver
High School Diploma -
Montesuma Cortez High School
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