A bilingual, organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Language
Work History
Project Manager
Line Remodeling
Commerce City, CO
08.2025 - Current
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Planned, designed, and scheduled phases for large projects.
Monitored progress against established goals, adjusting schedules. Reviewed and analyzed inspection photos to identify property issues, safety concerns, and maintenance needs.
Prepared detailed proposals and repair estimates based on inspection findings.
Collaborated with technicians and office staff to confirm the scope of work and ensure accurate documentation, schedules, and resources as needed to keep projects on track.
Processed payroll accurately and on time for employees across multiple client accounts.
Verified timecards, hours, overtime, and deductions to ensure compliance with company policies and labor regulations.
Generated and maintained profit and loss reports to track financial performance and support management decision-makin
Project Coordinator
Line Remodeling
Commerce City, CO
08.2024 - Current
Keep projects on schedule by managing deadlines and adjusting workflows.
Developed comprehensive project plans, outlining scopes, timelines, deliverables, and milestones.
Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
Come to work with a positive attitude and willing to help the team meet goals
Streamlined operations for efficient staff scheduling and resource allocation.
Verified and submitted timekeeping information for accurate and efficient payroll processing.
Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Implemented customer feedback surveys, using insights to improve overall service quality and responsiveness.
Internal Branch Manager
Titan Solar Power CO
Denver, CO
08.2020 - 06.2024
Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
Fostered a culture of innovation and creativity within the project team, leading to improved problem-solving capabilities and enhanced outcomes.
Enhanced staff competency with regular training sessions, boosting productivity levels across the branch operations.
Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly
Maintained strict confidentiality of all payroll information and records.
Managed payroll data entry and processing for 40 employees to comply with predetermined company guidelines.
New Business Development Manager at Xtreme Tile Remodeling & LC Tile RemodelingNew Business Development Manager at Xtreme Tile Remodeling & LC Tile Remodeling