Summary
Work History
Education
Skills
Timeline
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Jonathan Valencia

Colorado Springs

Summary

Motivated retail sales professional with a strong track record of meeting customer needs through consistent, customer-focused service and organized sales strategies. Skilled in working under pressure, adapting to fast-paced environments, and building rapport with customers to drive brand loyalty and boost sales performance.

Work History

Retail Sales Associate

Hobby lobby
  • Assisted customers with product selection and purchase decisions resulting in increased volume sales
  • Organised merchandise displays in sales floor to better promote our featured items
  • Operated cash register to process customer payments
  • Encouraged customers to sign up to our emailing list to increase customer loyalty

Program Specialist

People2.0
  • Approached customers and engaged in conversations through use of effective interpersonal and people skills allowing me to propose helpful solutions to their concerns.
  • Provided technical support to staff members regarding the use of software programs
  • Reviewed applications and documentation to make decisions pertaining to programs

Education

High School Diploma -

Hinkley High School
Aurora, CO

Skills

  • Active Listening
  • Clear Communication
  • Empathy
  • Conflict Resolution
  • Flexibility
  • Problem-Solving
  • Handling Rejection
  • Staying Goal-Focused

Timeline

Retail Sales Associate

Hobby lobby

Program Specialist

People2.0

High School Diploma -

Hinkley High School

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Jonathan Valencia