JONATHAN KROES
Montrose,CO
Summary
Results-driven, with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
4
4
years of professional experience
Work History
CEO
Self Employed Services
12.2022 - Current
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Oversaw business-wide changes to modernize procedures and organization.
Lighting Manger
Southern Sound And Lighting
03.2022 - 11.2022
- Improved safety procedures to create safe working conditions for workers.
- Managed and motivated employees to be productive and engaged in work.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Technical Support
CS Savvas Learning
08.2021 - 01.2022
- Provide help to teachers in creating their school accounts, resolving any issues they may have with their class, and general guidance across all platforms
- Assisted customers with various types of technical issues via email, live chat and telephone
- Reviewed support cases for technical and troubleshooting accuracy and identified needed process improvements
- Informed senior leadership of product development issues discovered via technical support calls with customers
- Utilized automated systems to manage and track customer inquiries through to completion
- Input customer service orders and tracked orders through to completion
- Delivered local and remote Tier 1 IT support for hardware and software to company personnel.
Car Salesman
Keating Honda, Conroe
05.2021 - 07.2021
- Knowledge in Honda products for car sales while maintaining a positive and formal appearance for customers
- Greeted customers at arrival to build positive relationships and discuss vehicles
- Showcased vehicle features and took customers on test drives in local area
- Checked purchased vehicles at delivery time for damage and completed remaining preparations.
Computer Repair Technician
CSAT Solutions
03.2021 - 04.2021
- Checked in computers and performed diagnostics for repair
- Identified hardware issues caused by component failures using approved diagnostic tools
- Notified appropriate personnel of equipment malfunctions, providing timeframes for potential remedial measures
- Disassembled computer systems to troubleshoot and resolve hardware issues.
Sheet Metal Worker
Daikin
12.2020 - 03.2021
- Fabricated and altered parts with metal hammers, punches, drills and shears
- Verified product quality by checking products for accuracy and completing necessary adjustments
- Operated heavy machinery to prepare metal products according to customer specifications
- Observed safety practices and procedures to maintain safe and clean work environment
- Cut, shaped, and bent metal plates, sheets, tubes and structures
- Met company standard times and individual productivity goals consistently
- Maintained strict quality requirements using scales, calipers and micrometers.
Education
Bachelor of Science - Music Production
FULL SAIL UNIVERSITY
Orlando, FL09.2020
Skills
- Sustainable business models
- Succession planning
- Inspirational leadership
- Planning and coordination
- Conflict resolution
- Adaptability and flexibility
- Process improvements
Personal Information
Title:
Timeline
CEO
Self Employed Services
12.2022 - Current
Lighting Manger
Southern Sound And Lighting
03.2022 - 11.2022
Technical Support
CS Savvas Learning
08.2021 - 01.2022
Car Salesman
Keating Honda, Conroe
05.2021 - 07.2021
Computer Repair Technician
CSAT Solutions
03.2021 - 04.2021
Sheet Metal Worker
Daikin
12.2020 - 03.2021
Bachelor of Science - Music Production
FULL SAIL UNIVERSITY
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