Jonahs Gumabon
Denver
Summary
Professional in aviation ground services, bringing valuable hands-on experience in aircraft handling and turnaround processes. Proven track record of supporting team efforts and ensuring timely and safe operations. Reliable and adaptable, known for effectively managing dynamic operational needs and collaborating with team members.
Overview
4
4
years of professional experience
Work History
Ramp Agent
United Airlines
Denver, CO
02.2023 - Current
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over Number daily flights.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
Passenger Service Agent
Menzies Aviation
Guam
06.2021 - 06.2022
- Maintained up-to-date knowledge of airline policies and procedures to provide top-quality service.
- Resolved passenger issues with empathetic communication and effective problem-solving techniques.
- Delivered excellent customer service under high-pressure situations while maintaining a calm demeanor throughout daily operations.
- Assisted passengers with check-in and boarding processes, enforcing compliance with airline policies.
- Directed team operations to guarantee completion of essential duties.
Education
High School Diploma -
George Washington High School
Guam06.2022
Skills
Automotive experience
Hands on Worker
Fast learner
Observant
Welding
Electrical
Mathematics
Cosmetology
Music
Timeline
Ramp Agent
United Airlines
02.2023 - Current
Passenger Service Agent
Menzies Aviation
06.2021 - 06.2022
High School Diploma -
George Washington High School
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