Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Jon Unstad

Westminster

Summary

I was a dynamic and results-oriented professional at Allstate and Sprint, adept in claims adjustment and sales management. I excelled in team collaboration and mentoring, enhancing team efficiency and customer satisfaction. I am skilled in problem-solving and sales, significantly improving operational workflows and boosting revenue. I am able to demonstrate exceptional ability to motivate and lead, ensuring high levels of productivity and client trust.

I am a knowledgeable sales consultant with proven ability to drive revenue growth through strategic client relationships and effective sales techniques. I also leveraged industry insights to consistently exceed sales targets and enhance customer satisfaction. I also demonstrated proficiency in negotiation and product knowledge to deliver tailored solutions that meet client needs.

Overview

9
9
years of professional experience

Work History

Liability Claims Adjuster

Allstate
Lakeville, MN
12.2019 - 12.2023
  • Maintained detailed records for each claim, ensuring accuracy and completeness for future reference and audit purposes.
  • Established rapport with policyholders through clear communication, empathy, and professionalism during difficult circumstances.
  • Trained new adjusters on company policies and procedures, contributing to a well-prepared team of professionals.
  • Reduced claims processing time by implementing efficient workflow strategies and prioritizing tasks.
  • Prevented fraudulent activity by conducting thorough investigations into suspicious claims and involving appropriate authorities when necessary.

Sales Consultant

Walser Honda
Burnsville, MN
10.2018 - 11.2019
  • Advised clients on appropriate vehicle selections based on their unique needs and wants.
  • Boosted customer satisfaction by providing personalized consultations and tailored vehicle recommendations.
  • Provided sales and customer service assistance to walk-in traffic
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.

Bouncer

Wild Bills Sports Saloon
Apple Valley, MN
01.2015 - 10.2018
  • Conducted thorough ID checks for age verification, preventing underage entry to the establishment.
  • Checked IDs and closely examined patrons' faces to verify age.
  • Reduced conflicts and maintained a positive atmosphere through effective communication and conflict resolution skills.
  • Managed emergency situations calmly and efficiently by following established protocols, minimizing risk exposure for patrons and staff.
  • Maintained order during high-profile events, coordinating efforts with other security personnel for crowd control management.
  • Established rapport with regular customers, creating a welcoming environment that encouraged repeat business.

Sales Associate, Assistant Manager, Store Manager

Sprint
Apple Valley, MN
09.2015 - 08.2018


  • As a Sales associate I built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • As assistant manager, I helped team-members with sales training as well as customer assistance to boost revenue and customer rapport.
  • As store manager, I hired, trained, and maintained a team of 4 employees while improving store numbers.

Education

High School Diploma -

Lakeville North High School
Lakeville, MN

No Degree - IT Network Security

Dakota County Technical College
Rosemount, MN

No Degree - Computer And Information Sciences

Minnesota State University, Mankato
Mankato, MN

Skills

  • Self starter, I motivate myself to get tasks and objectives complete in the given time
  • Team Collaboration, I excel working with and motivating others in a team environment all working towards one goal
  • Mentoring, I enjoy assisting others when they are in need
  • Problem-solving, I use critical thinking skills to identify and provide solutions to any issues that may arise
  • Sales background, I am able to build rapport with customers with my soft skills to be able to locate the right product or solution to their need

Accomplishments

  • I was awarded an all inclusive trip to Miami Beach, FL for being able to achieve a goal of being in the top 1% of sales while working at Sprint.
  • I was given commendation while at Allstate as I had taken over responsibility for training new team members that joined my group.

Timeline

Liability Claims Adjuster

Allstate
12.2019 - 12.2023

Sales Consultant

Walser Honda
10.2018 - 11.2019

Sales Associate, Assistant Manager, Store Manager

Sprint
09.2015 - 08.2018

Bouncer

Wild Bills Sports Saloon
01.2015 - 10.2018

High School Diploma -

Lakeville North High School

No Degree - IT Network Security

Dakota County Technical College

No Degree - Computer And Information Sciences

Minnesota State University, Mankato

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Jon Unstad