Motivated individual with a strong background in cargo and ramp operations. Recognized for problem-solving abilities and training new team members, ensuring compliance and operational excellence.
Overview
16
16
years of professional experience
Work History
Ramp Agent
United Airlines
Denver, CO
03.2023 - Current
Coordinated efficient loading and unloading of baggage to optimize turnaround times.
Collaborated with flight crews and ground personnel to facilitate timely departures and arrivals.
Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
Displayed strong attention to detail during aircraft inspections, promptly reporting any observed irregularities or potential hazards.
Ensured compliance with safety protocols during ground operations to enhance safety standards.
Operated ground support equipment, including tugs and belt loaders, for streamlined baggage handling.
Assisted in training new team members on operational procedures and safety practices.
Monitored aircraft movements on the ramp to maintain organizational efficiency and prevent delays.
Car Detailer
Avis Budget Group
Denver, CO
02.2024 - 05.2026
Performed thorough interior and exterior vehicle cleaning, ensuring high standards of presentation.
Utilized advanced detailing tools and products to achieve optimal results in vehicle appearance.
Conducted inspections to identify areas needing additional attention or repair prior to customer delivery.
Mentored new team members on best practices in car detailing processes and safety protocols.
Collaborated with team members to achieve consistent service quality across all vehicles detailed.
Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
Central Research Mail and Inventory Specialist 1
Bank of Guam
Agana, Guam
10.2016 - 03.2023
Managed inventory levels using advanced tracking systems to ensure optimal stock availability.
Streamlined inventory processes, reducing errors and enhancing operational efficiency across multiple departments.
Collaborated with cross-functional teams to implement inventory management best practices and improve accuracy.
Trained new staff on inventory protocols, fostering a culture of precision and accountability within the team.
Led quarterly audits of inventory, ensuring compliance with regulatory standards and internal policies.
Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
Performed data entry and completed proper paperwork.
Completed physical inventory counts each month.
Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.
Managed the return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for the company.
Optimized storage layouts by analyzing space usage patterns, leading to increased capacity without additional expense or construction requirements.
Streamlined warehouse organization for improved efficiency in locating items and fulfilling orders.
Coordinated with suppliers to establish optimal delivery schedules, reducing instances of overstock or stockouts.
Managed disposal of obsolete inventory in environmentally responsible manner, ensuring compliance with regulations.
Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
Compared shipping orders and invoices against contents received to verify accuracy.
Inspected incoming and outgoing shipments to identify discrepancies with records.
Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
Packed, secured, labeled and applied postage to materials to prepare items for shipment.
Requisitioned new supplies and maintained storage areas for smooth department operations.
Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
Cargo Ramp Agent
Menzies Aviation
Tamuning Guam
05.2016 - 03.2023
Coordinated loading and unloading of cargo to ensure timely aircraft departures.
Operated ground support equipment to facilitate efficient cargo handling processes.
Monitored cargo weight and balance to maintain compliance with safety regulations.
Trained new staff on standard operating procedures and safety protocols.
Collaborated with flight crews to confirm accurate cargo manifests and documentation.
Supported the seamless flow of cargo traffic by effectively organizing ground transportation for shipments arriving at or departing from the ramp area.
Achieved consistent compliance with regulatory requirements through diligent adherence to industry standards and best practices for cargo handling.
Assisted with training new employees on company policies, ramp operations procedures, and safety guidelines for better workplace integration.
Game Room Attendant
Formosa Ventures, Lucky
Dededo, Guam
01.2010 - 05.2016
Ensured compliance with safety protocols and operational procedures in game room environment.
Assisted guests in navigating game options and resolving technical issues promptly.
Monitored game room activities to maintain cleanliness and optimal equipment functionality.
Trained new staff on equipment usage and customer service best practices.
Assisted customers with redeeming tickets or points for prizes in a friendly manner.
Maintained game equipment, including troubleshooting and performing routine maintenance tasks.
Managed cash transactions accurately, ensuring proper handling of currency and balancing the register at the end of shifts.
Reported game malfunction to maintenance department for resolution to decrease machine downtime.