Jomar Greene
Beanefield, Vieux-Fort
Summary
Accomplished Retail Sales Manager at Greene Supermarket, adept in customer service and retail operations. Excelled in driving sales growth through strategic planning and team development, achieving notable revenue increases. Skilled in decision-making and critical thinking, ensured customer satisfaction and repeat business. Demonstrated expertise in managing high-volume transactions and inventory, enhancing store performance.
Overview
20
20
years of professional experience
Work History
Retail Sales Manager
Greene Supermarket
Clarke Street, Vieux-Fort, St.Lucia
08.2004 - 04.2024
- Facilitated high volumes of cash and credit transactions, verifying cash drawer balance at end of each shift.
- Worked closely with upper management to develop short-term and long-term goals for the store, aligning objectives with the company''s mission and vision.
- Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
- Analyzed sales data and trends to identify areas for improvement in both individual and team performance, leading to increased revenue.
- Addressed customer complaints professionally and efficiently, resulting in satisfied customers who continued to patronize the store.
- Developed strong customer relationships through attentive service and expert product knowledge, resulting in repeat business.
- Managed inventory effectively to minimize stock shortages and ensure optimal levels of merchandise for maximum sales.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Coordinated special events within the store such as product launches or promotional activities that generated excitement among customers.
Education
High School Diploma -
Clendon Mason Secondary School
Dennery, Saint Lucia07.2004
Skills
- Customer Service
- Retail Operations
- Sales expertise
- Driven Work Ethic
- Decision-Making
- Critical Thinking
- Upselling strategies
- Store Opening and Closing
Timeline
Retail Sales Manager
Greene Supermarket
08.2004 - 04.2024
High School Diploma -
Clendon Mason Secondary School