Johnny Letts
Westminster
Summary
Dedicated Automotive Technician with a focus on customer service and attention to detail. Proven track record in diagnosing complex issues and ensuring compliance with industry standards, ready to deliver exceptional results.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Automotive Technician
Doc's Auto
7140 W 117th Ave C1 Broomfield Colorado 80020
01.2022 - 06.2026
- Diagnosed and repaired engine issues utilizing advanced diagnostic tools.
- Performed routine maintenance on vehicles, ensuring safety and compliance with industry standards.
- Collaborated with team members to streamline service processes, enhancing overall efficiency.
- Trained junior technicians on best practices for vehicle repair and maintenance procedures.
- Implemented preventative maintenance schedules to reduce downtime for clients' vehicles.
- Conducted thorough inspections to identify underlying mechanical problems and recommend solutions.
- Managed inventory of automotive parts, ensuring timely availability for repairs and services.
- Maintained detailed records of repairs and services performed, supporting operational transparency and accountability.
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Changed, rotated, and balanced tires on different types of vehicles.
Automotive Technician
Accountable Auto Care
Broomfield, CO
04.2021 - 12.2021
- Implemented preventative maintenance schedules to reduce downtime for clients' vehicles.
- Conducted thorough inspections to identify underlying mechanical problems and recommend solutions.
- Managed inventory of automotive parts, ensuring timely availability for repairs and services.
- Maintained detailed records of repairs and services performed, supporting operational transparency and accountability.
- Collaborated with team members to streamline service processes, enhancing overall efficiency.
- Trained junior technicians on best practices for vehicle repair and maintenance procedures.
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Automotive Technician
Mountian View Automotive
Thornton, CO
04.2018 - 04.2021
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Automotive Technician
Stangs Automotive
Broomfield, CO
03.2015 - 04.2018
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Changed, rotated, and balanced tires on different types of vehicles.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
- Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
- Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
- Performed safety and emissions inspections.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Completed customer orders and warranty services according to manufacturer specifications.
- Maintained accurate records of time and materials required to perform repairs and service.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Used specialized tools to detect leaks in gas and refrigerant systems.
Owner/Operator
Johnnies Auto Service Center
Golden, CO
04.2002 - 03.2015
- Oversaw daily operations to ensure efficient service delivery and customer satisfaction.
- Managed a team of technicians, providing mentorship and training to enhance skill levels.
- Implemented quality control measures to maintain high standards in vehicle repairs and maintenance.
- Streamlined service processes, resulting in improved workflow and reduced turnaround times.
- Developed strategic marketing initiatives that increased customer engagement and retention rates.
- Established strong vendor relationships to secure competitive pricing on parts and supplies.
- Analyzed financial reports to drive cost-effective decisions for business growth and sustainability.
- Facilitated regular team meetings to promote communication, collaboration, and staff development initiatives.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Developed business plan, processes and procedures to provide superior [Product or Service] to customers.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
- Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
- Trained and motivated employees to perform daily business functions.
Education
High School Diploma -
South Ridge Senior High
Miami, FL06-1978
Skills
- Strong work ethic
- Changing tires
- Attention to detail
- Engine repair
- Problem-solving
- Safety awareness
- Changing oil
- Valid Driver's license
- Hand and power tools
- Time management
- Brake systems understanding
- Preventive Maintenance
- Replacing parts
- Troubleshooting skills
- Customer service
- Inspecting vehicles
- Steering systems
- Suspension systems
- Alignments experience
- Transmissions
- Fuel systems
- Exhaust systems
- Team collaboration
- Coolant system control
- Electrical failure repairs
- Battery services
- Replacing filters
- Engine rebuilds
- Heating and air conditioning
- Drivetrain repair
- Automotive electronics
- Customer relations
- Emissions control
- Advanced diagnostics
- Physical stamina
- Estimating work
- Work Planning and Prioritization
- Operating air compressors
- Soldering skills
- Welding and fabrication
- Maintaining records
- Preparing work orders
- Calibrating systems
- Managing parts
- Hazardous waste management
- Manual transmissions
- Purchasing parts and inventory
- Issue resolution
- Inventory organizing
- Performance tuning
- Repair quotes
- Service scheduling
Accomplishments
I owned my own business for 25 years, and build an antique gas station in Golden Colorado. Have spent many years learning new systems and repairs as needed. Also teaching younger starting mechanics. Have fixed a lifetime worth of cars. Cured numours problems with the car thru proper diagnosis.
Certification
- CST - Certified Service Technician
- Air program
- ASE Certificates
- Ford and GMC Certificates
- Assorted training is certificates,
- Assorted Business Classes [Timeframe]Air pro
Timeline
Automotive Technician
Doc's Auto
01.2022 - 06.2026
Automotive Technician
Accountable Auto Care
04.2021 - 12.2021
Automotive Technician
Mountian View Automotive
04.2018 - 04.2021
Automotive Technician
Stangs Automotive
03.2015 - 04.2018
Owner/Operator
Johnnies Auto Service Center
04.2002 - 03.2015
High School Diploma -
South Ridge Senior High