Johnnie Carter
Longmont
Summary
Dedicated and results-driven customer service professional with 5+ years of
experience in resolving customer inquiries and concerns. Proven track record of
exceeding sales targets, maintaining high levels of customer satisfaction, and
building strong client relationships. Skilled in effectively communicating with
customers across diverse backgrounds and providing personalized support to
ensure a positive customer experience. Seeking to leverage my expertise in
customer service to contribute to a dynamic and customer-centric organization.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Artist
Self-employed
03.2012 - Current
- Designed custom artwork for clients, meeting their creative vision and ensuring satisfaction with the final product.
- Utilized social media platforms proactively to promote personal brand awareness while engaging with potential clients or collaborators regularly.
- Made use of materials, such as ink, watercolors, charcoal, oil, computer software, paints, and pencils to complete unique piece for customers.
- Contributed to creative process through original ideas and inspiration.
- Consulted with clients to discuss commission ideas and style preferences to create mutually agreeable project parameters.
Receptionist
Lyons Vet Clinic
02.2025 - 03.2025
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
Buffet Manager
Freedom Plaza
01.2023 - 03.2024
- Managed buffet staff, ensuring efficient operations and a positive work environment.
- Facilitated open lines of communication between front-of-house and kitchen teams for seamless service delivery.
- Fostered a supportive team atmosphere through effective conflict resolution techniques and encouraging collaboration among team members.
- Enhanced food quality by monitoring preparation processes and ensuring adherence to company standards.
- Maintained high sanitation standards, resulting in consistently passing health inspections.
Education
Culinary
Schenck Job Corps
Brevard, NC12.2021
Skills
- Superb attention to detail
- Strong work ethic
- Cash handling
- Guest engagement
- Cleanliness standards
- Telephone skills
- Customer/Client relations
- Efficient cleaning
- Sanitization techniques
Certification
- Human and animal CPR.
- Manager servsafe
Timeline
Receptionist
Lyons Vet Clinic
02.2025 - 03.2025
Buffet Manager
Freedom Plaza
01.2023 - 03.2024
Artist
Self-employed
03.2012 - Current
Culinary
Schenck Job Corps
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