John Phung
Westminster
Summary
5 years experience with managing high-stakes projects/campaigns and ensuring client satisfaction. Utilizes analytical skills and strategic thinking to drive successful outcomes and initiatives. Proven track record of effective teamwork and adaptability in dynamic environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Senior Associate
Dentsu X
10.2023 - Current
- Developed and implemented process improvements that increased operational efficiency.
- Analyzed data trends to inform strategic decision-making and optimize resource allocation.
- Managed multiple projects simultaneously, ensuring timely completion within budget constraints.
- Collaborated with stakeholders to define project goals, timelines, and deliverables effectively.
- Consistently maintained strong relationships with clients, ensuring clear communication and timely updates on project progress.
- Analyzed digital campaign results to identify trends and takeaways in order to recommend future steps.
Digital Operations Analyst
Wiland
09.2020 - Current
- Setup and manage display campaigns for over 25+ clients. Use of multiple programmatic platforms including the Tradedesk, Facebook Ads Manager, Nextdoor, etc. Plus Email Marketing Campaigns.
- Report analytics on a client-facing basis and strategize KPI's with client success team for future performance and progression.
- Expert on tag integration of client websites and troubleshooting digital focused questions.
- Managed and organized reporting through excel worksheets using vlookups and other formulas.
Ad Campaign Manager
Triarc
12.2019 - 09.2020
- Set-up, manage and optimize ads on Facebook Ads Manager & Google Adwords.
- Specialist in troubleshooting tag integration for client websites using HTML5 and Google Tag Manager
- Working in a fast-paced, start-up environment.
- Achievements/Tasks
Conference Executive Assistant
SASE - Society of Asian Scientists and Engineers
10.2019 - 10.2019
- Managed work closely with SASE CEO on logistical items needed to prepare for the SASE National Conference.
- Problem-solved and handled many tasks on multiple projects simultaneously.
- Time-keeper for CEO in order for them to fulfill their duties at the conference.
- Achievements/Tasks
Education
Strategic Communication -
University of Colorado, Boulder
Boulder, Colorado05.2019
Skills
- Microsoft Excel
- HTML5
- Google Analytics
- Google Display Ads
- Trello
- Asana
- JIRA
- TikTok Ads Manager
- Meta Ads Manager
- Criteo Ads Manager
- Microsoft Sharepoint
Certification
- Certified Digital Marketing Professional (2022-01)
- Digital Marketing Institute
LANGUAGES
English - Full Professional Proficiency
Vietnamese - Limited Working Proficiency
Timeline
Senior Associate
Dentsu X
10.2023 - Current
Digital Operations Analyst
Wiland
09.2020 - Current
Ad Campaign Manager
Triarc
12.2019 - 09.2020
Conference Executive Assistant
SASE - Society of Asian Scientists and Engineers
10.2019 - 10.2019
Strategic Communication -
University of Colorado, Boulder
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