Detail-oriented Account Specialist focused on resolving issues and maintaining customer loyalty. Strong critical thinking skills with a methodical approach. Knowledgeable about agriculture practices and documentation requirements. Enthusiastic Account Specialist eager to develop company business by providing top-notch customer service and sales support. Ready to offering 12 years' experience in the agriculture industry. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
- build and maintain relationship with retail accounts in alignment with areas sales strategies.
- align sales performance expectations with retail accounts and deliver necessary technical skills and information
- develop customers plans to meet territory financial goals
- serve as the voice of customer communicating retail feedback to the commercial team.
- gain in depth knowledge and insight of assigned customers initiatives, goals, and strategies through regular interation with all leves within the customers operation, including understanding the producers business drivers, strategy and buying practices
- develop demostrations plots foe key territory products to showcase the efficacy and crop safety compared to standar treatments . utilize plot work internally and externally for large scale meetings small twilight tours and field signage opportunities.
- work closely with clients to understand their specific needs and tailor made treatment solutions to adress their crop and soil conditions
- provide knowledge and input to help the programs of develop marketing, market intelligence and other departament
- act as a steward of the syngenta portfolio by making recommendations and by managing concerns in the field as needed, in partnership with Agronomy
- Guarantee the production of viable seeds to obtain potential varieties.
- Control sowing systems, crop harvesting, seed supplies and certification, fertilization and agricultural programs.
- Maintain optimal phytosanitary control of the different crops in charge.
- provide training, business planning, and technical support to enrolled grower.
- create demand at the grower level, ensuring that both the grower and reseller are knowledgeable about our products and have further interest in seeds
- Maintain optimal phytosanitary control of the different crops in charge such as Chrysanthemum, Snap dragon, Rosa, Mollucela, Solidago, Alstroemeria, Gysophilla.
- Support the design and coordinate the execution of research on phytosanitary aspects of chrysanthemum and cut flower crops.
- Comply with weekly, monthly and annual budgets.
- Perform quality control on the final product according to the client's parameters.
- Audit farms to comply with Rainforest standards.
- Train the human team through training on topics related to production processes, quality, safety.
Customer service
- Compliance and growth of goals for the 5 years
- Collaborated with team of 5 in the development of cultivating talents.
- I had a 25% growth in sales per year
- Sustainability programs for the agricultural sector
- Recognition of excellence for two years in a row
CSP - Certified Sales Professional
Global Gab sustainability
KAM
CSP - Certified Sales Professional
MaSe Certified Sales Executive
Auditor RainForest