John Gonzalez

Administrative compliance:

• Managed all corporate documentation, including regulatory requirements, and insurance policies.
• Oversaw the end-to-end invoicing process, ensuring accuracy and timely submission for all services rendered.
• Negotiated B2B service contracts and set competitive pricing strategies.
• Developed and executed annual budgets.
• Implemented cost-control measures and an inventory system.
• Team Leadership:
• Maintained a professional, organized, and safe environment.
• Accomplished multiple tasks within established timeframes.

Stakeholder Communication:

• Maintained consistent and effective professional communication with major contracted clients
• Boosted customer satisfaction with personalized cleaning needs.
• Enhanced customer satisfaction by resolving disputes promptly.