Summary
Overview
Work History
Education
Skills
Timeline
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John Gonzalez

Castle Rock,CO

Summary

Accomplished Regional Sales Manager at Zumiez, adept in sales leadership and strategic planning, drove over $50 million in annual sales. Excelled in recruiting top talent and training 1000+ employees, significantly enhancing customer service and business development. Achieved consistent sales growth through innovative strategies, showcasing a blend of hard and soft skills.

Overview

22
22
years of professional experience

Work History

Regional Sales Manager

Zumiez
01.2015 - Current


  • Oversee 45+ stores through 5 district contacts.
  • Responsible for $50+ million in sales annually.
  • Prospect and develop district managers to build depth, drive sales & execute company strategies.
  • Develop company training materials and execution tools, including sales strategies and business philosophies.
  • Lead national training seminars for 1000+ employees
  • Work cross departmentally to develop and execute key company profit drivers.
  • Strategize cultural messaging and oversee implementation.
  • Lead multi-year project management
  • Organize regular sales meetings to provide comprehensive business updates, competitor analysis, and new product developments.
  • Analyze detailed sales reports to provide feedback on strategic direction and implement quarterly priorities and understand market trends.
  • Ensure customer satisfaction by addressing inquiries promptly and resolving issues.
  • Facilitate seamless communication between departments for better collaboration on company projects.
  • Experience managing store profitability and partnering with president of stores to manage P&L.

District Sales Manager

Zumiez
03.2009 - 01.2015
  • Oversee 15 stores through 15 store managers and 3 senior store manager contacts.
  • Responsible for $15+ million in sales annually.
  • Execute company sales tactics.
  • Drive company retail philosophy.
  • Teach at national training seminars.
  • Collaborated closely with other district managers to share best practices, learnings, and drive overall success of organization.
  • Improved team performance by providing regular coaching, training, and mentoring to sales representatives.
  • Increased sales revenue by developing and implementing effective sales strategies for district.

Store Manager

Zumiez
03.2006 - 01.2009
  • Oversee 15+ direct contacts
  • Prospect and develop store managers.
  • Managed sales, payroll & inventory focus.
  • Addressed customer complaints promptly and professionally.
  • Analyze store-level reports and identify new strategies for maximizing results.
  • Participate in marketing and national training events.

New Car Sales Consultant

Acura
01.2003 - 02.2006
  • Delivered exceptional customer service, addressing concerns and answering questions promptly to facilitate informed decisions.
  • Offered comprehensive knowledge of vehicle operations and brand features.
  • Demonstrated vehicles and features, and conduct test drives.
  • Collaborated with service department to ensure seamless vehicle delivery process.
  • Prepared purchased vehicles and completed final delivery checks.

Education

Bachelor of Arts - Psychology

Central Texas College
Killeen, TX
05.2001

Skills

  • Sales Leadership
  • Customer Service
  • Inventory Management
  • Loss Prevention
  • Store Operations
  • Strategic Planning
  • Training
  • Recruiting
  • Business Development and Planning

Timeline

Regional Sales Manager

Zumiez
01.2015 - Current

District Sales Manager

Zumiez
03.2009 - 01.2015

Store Manager

Zumiez
03.2006 - 01.2009

New Car Sales Consultant

Acura
01.2003 - 02.2006

Bachelor of Arts - Psychology

Central Texas College

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John Gonzalez