John DeHerrera
Fort Collins
Summary
Proven Commercial Driver with a track record of enhancing customer satisfaction through efficient route management and timely deliveries for Republic Services. Demonstrates a strong problem-solving ability, committed and reliable service. Skilled in route management and customer service, consistently meeting tight deadlines without compromising safety.
Overview
45
45
years of professional experience
Work History
Container Delivery Driver
Republic Services
10.2007 - 01.2025
- Ensured customer satisfaction by providing friendly service during deliveries.
- Navigated local streets to ensure timely delivery of equipment.
- Delivered equipment on time by planning optimal delivery routes.
- Used handheld devices to track and confirm delivery status.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of equipment.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Loaded truck and properly secured equipment to prevent damage for deliveries.
- Verified accuracy of all deliveries against order forms.
Transit Bus Driver
RTD Regional Transportation District
03.1980 - 09.2007
- Assisted passengers with special needs, ensuring accessibility and convenience during their transit.
- Adhered to traffic laws while navigating various road conditions, contributing to an excellent safety record for the company.
- Drove bus to safely transport passengers over scheduled routes and authorized stops.
- Maintained a clean and comfortable bus environment for improved rider experience.
- Handled conflicts between riders diplomatically, promoting a peaceful atmosphere onboard the bus.
- Ensured safety of all passengers by adhering to strict driving regulations and guidelines.
- Provided passenger assistance, collected fares and offered schedule and route information.
- Contributed to a decrease in route delays by effectively communicating with dispatchers and following schedule adjustments.
- Managed emergencies calmly under pressure, coordinating evacuations when necessary while keeping passengers informed about the situation at hand.
- Provided clear announcements regarding upcoming stops, allowing riders to plan their exit accordingly and avoid confusion or missed connections.
- Operated various types of buses, displaying adaptability and versatility in skill sets among different vehicles.
Education
Longmont High School
Longmont, CO05.1975
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Attention to detail
- Dependable and reliable
- Punctual
- Strong problem-solving
- Safe driving
- Time management skills
- Loading and unloading
- Clean driving record
- Route management
- GPS navigation
- Heavy lifting
- Map reading and navigation skills
- Vehicle cleaning and maintenance
- Delivery scheduling
- Commercial driving
- Dispatch communication
- Pre-trip and Post-trip inspections
- Defensive driving
- DOT compliance
Timeline
Container Delivery Driver
Republic Services
10.2007 - 01.2025
Transit Bus Driver
RTD Regional Transportation District
03.1980 - 09.2007
Longmont High School
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