John Clark
Alma
Summary
Experienced leader with a strong track record at High Country Healing 2, specializing in operations management and customer relations. Successfully drove revenue growth through strategic vendor partnerships and excellent sales skills. Skilled in managing human resources, cultivating a problem-solving culture, and staying updated on market trends. Attained high levels of repeat business by mentoring staff in delivering excellent customer service.
Overview
18
18
years of professional experience
Work History
Managing Owner
High Country Healing 2
12.2018 - 11.2024
- Managed day-to-day business operations.
- Performed customer sales and was consistently the top sales person
- Established strong business relationships with vendors, resulting in improved pricing.
- Trained and motivated employees to perform daily business functions.
- Supervised creation of exciting merchandise displays to catch attention.
- Developed and maintained strong relationships with customers, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Monitored daily cash discrepancies and inventory shrinkage.
- Evaluated competitors regularly to maintain a competitive advantage in the marketplace.
- Mentored staff members on best practices in customer service and sales techniques.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Biomedical Technician
Universal Healtcare Services
07.2006 - 03.2012
- Maintained proper care and storage of diagnostic tools and equipment and tracked inventory.
- Responded emergency situations, prioritizing patient care while troubleshooting malfunctioning devices.
- Reduced device downtime through efficient troubleshooting and repair of biomedical.
- Instructed healthcare staff about use and care of biomedical equipment.
- Completed preventive maintenance schedules, conducted performance tests and repaired product malfunctions.
- Utilized strong problem-solving skills to diagnose complex medical equipment issues, ensuring both accuracy and efficiency in repairs.
- Diagnosed cause of problems and completed repairs.
- Responded to customer requests for service and repairs within 24 hours.
Education
Associates - Electronics Engineering
ITT Technical Institute
Little Rock, AR04.2008
Skills
- Operations management
- Cash flow management
- Revenue growth
- Human resources management
- Small business operations
- Verbal and written communication
- Customer relations
- Staff hiring
- Market trend awareness
- Customer service
- Problem-solving
Timeline
Managing Owner
High Country Healing 2
12.2018 - 11.2024
Biomedical Technician
Universal Healtcare Services
07.2006 - 03.2012
Associates - Electronics Engineering
ITT Technical Institute
Similar Profiles
Daffeny SneedDaffeny Sneed
Certified Peer Support Specialist at Journey 2 HealingCertified Peer Support Specialist at Journey 2 Healing
Abdul K BashirAbdul K Bashir
Bishop, Spiritual Director, Kriya Yoga Instructor at Genesis 2 Church of Health and Healing, Chptr #230Bishop, Spiritual Director, Kriya Yoga Instructor at Genesis 2 Church of Health and Healing, Chptr #230
Anna ShirleyAnna Shirley
Extern at Center For Health & Healing 2, Ambulatory PharmacyExtern at Center For Health & Healing 2, Ambulatory Pharmacy