JOHAN ZULUAGA
Senior Tester
Cali
Summary
Methodical Tester with a degree in Systems Engineering and an additional specialization in Software Engineering processes and ISTQB Certified. High experience supporting product design and development by building comprehensive test plans and employing strategic resources. Strong background in writing, executing, and reporting test data. Dedicated to offering product insight throughout development and deployment.
Overview
8
8
years of professional experience
6
6
Certifications
Work History
Tester (Senior Engineer)
ENDAVA
08.2021 - 06.2024
- Worked as a QA team member for a payment client on several successful projects, including Gateway implementations, Wallet implementations (MasterCard, Visa, PAZE), and Token implementations (Google Pay and Apple Pay), using a combination of testing methods (functional testing, regression/integration/API Rest testing).
- Successfully implemented automated REST API testing using Postman, positively impacting the team by increasing test execution efficiency and significantly reducing execution time.
-Worked with XCode and Android Studio to simulate iPhone and Android devices for generating payment tokens required for transaction testing. - Successfully led the planning, execution, and follow-up of QA tests, ensuring the quality of the final product (test plans, test strategy, test cycle, test cases, test execution, bug tracking) using tools such as Jira and Zephyr.
- Achieved successful local installation of the testing environment using GitHub and Docker Compose for branch testing.
- Collaborated closely with clients and the agile team during agile ceremonies to identify and address their specific needs according to the implementation.
- Collaborated with development teams to resolve defects and improve the overall stability of applications.
- Identified critical bugs through thorough testing processes, enhancing overall product performance.
- Performed regression tests after bug fixes to validate that no new issues were introduced during the resolution process.
QA Functional Analyst (Manual)
INTERGRUPO
08.2021 - 07.2022
- Led a successful initiative to migrate legacy software to a new cloud-based system on Microsoft Azure, ensuring comprehensive business coverage. The implementation was web-responsive with multi-browser/device support (Cross-browser testing).
- Supported and managed all Scrum ceremonies (Refinement, Planning, Daily Stand-ups, Demos, Retrospectives).
-Supervised and coordinated the QA activities of two team members under my guidance, fostering a collaborative and results-oriented environment. - Conducted QA management on Microsoft Azure (test plans, testing strategy, test cases, test execution, bug tracking).
-As a QA analyst, ensured the proper implementation of the cloud system by verifying that all established acceptance criteria were met. - Participated in design workshops to define functional and visual structures in collaboration with UX.
- Collaborated in defining and documenting the project scope, ensuring that all stakeholders were aligned with the objectives.
- Maintained constant communication with all stakeholders, providing updates on project status and managing expectations.
- Trained and mentored team members through workshops and peer reviews.
- Continuously monitored project progress, identifying and mitigating risks to ensure compliance with deadlines and quality standards.
- Demonstrated exceptional problem-solving skills, quickly resolving technical issues while minimizing downtime and maintaining a high level of customer service.
- Improved system efficiency by identifying and resolving functional discrepancies in software applications.
- Managed project priorities effectively, balancing multiple tasks to achieve desired outcomes on time and within budget constraints.
QA Functional Analyst (Manual)
STEFANINI GROUP
01.2020 - 08.2021
- Provided extensive QA support for the implementation of an insurance shop for individuals, which was a web-responsive implementation with multi-browser/device support (tablets, smartphones).
- Conducted QA management using Jira (test plans, testing strategy, test cases, test execution, bug tracking).
- Executed front-end tests using Selenium IDE to automate regression testing.
- Led and ensured the successful implementation of BPM in a bank, guaranteeing the quality of the implemented features as a QA analyst.
- Successfully led the implementation of a workflow to support personal loans at the bank, using existing SOAP services provided by the bank and supported by the Adonis application to create the workflow.
- Designed a service flow using Adonis and conducted SOAP service testing with SOAP UI to guarantee the quality of the implementation.
- Conducted testing in QA/UAT environments.
- Performed SQL queries in SQL Server databases to validate/Verify the data used on the testing executions.
- Managed test cases and bugs using TestLink and Mantis.
- Led a QA team of six members to successfully execute regression tests on the implemented BPM system.
- Effectively communicated complex technical information to diverse audiences through clear writing, concise presentations, and engaging discussions.
- This experience allowed me to develop skills in project management, process design, and -leadership of multidisciplinary teams in a dynamic banking environment.
QA Analyst (Manual)
OPAL GROUP
06.2016 - 01.2020
- Ensured the quality of CRM system implementations by conducting thorough testing to guarantee that all functionalities met established requirements and operated without errors.
- Designed and executed both functional and non-functional test cases, identifying and documenting defects for subsequent resolution.
- Collaborated closely with development and product teams to ensure that CRM implementations aligned with client expectations and quality standards.
- Conducted detailed demonstrations of new CRM functionalities to clients, ensuring they understood the usage and benefits of the system.
- Developed and delivered training sessions on CRM usage for end-users, providing educational materials and ongoing support to facilitate effective system adoption.
- Collected feedback during training sessions and demos to improve future implementations and processes, contributing to a continuous cycle of product quality enhancement.
- Created technical documentation and user guides to assist clients in navigating the CRM system, ensuring they had access to useful resources post-implementation.
- Certified CRM integrations with the SIESA ERP, ensuring that all connections functioned correctly and met established standards.
- Collaborated with cross-functional teams to ensure seamless integration of new features and bug fixes.
- Improved software quality by executing thorough test plans and identifying defects before release.
- Expanded team knowledge base, mentoring junior QA analysts on best practices and industry standards.
Education
Software Process Specialist - Engineering Technology
San Buenaventura University
Santiago De Cali, Colombia 1 2020 - 12 2021
Software Engineer - Engineering Technology
San Martin University
Santiago De Cali, Colombia 1 2009 - 12 2016
Skills
Proactivity
Adaptability
Attention to detail
Creativity
Critical and analytical thinking
Conflict resolution
Collaboration
Energetic
Manual Testing
Test Planning
Functional Testing
Regression Testing
Test case design
Mobile Testing
Integration Testing
Defect tracking
Smoke Testing
Software development life cycle
User Acceptance Testing
Black Box Testing
Cross-browser testing
Test-driven development
Non-Functional Testing
Continuous delivery
Exploratory Testing
Team Collaboration
Websites
Certification
Scrum Product Owner
Accomplishments
- Developed Comprehensive Test Strategy: Created and executed a detailed test strategy that encompassed functional, non-functional, security, and performance testing for the Paze wallet, ensuring all aspects of the application were thoroughly evaluated.
- Automated Testing Processes: Implemented automated testing frameworks using tools like Selenium and Postman, which reduced manual testing time by 40% and increased test coverage for both web and mobile platforms.
- Led Cross-Functional Collaboration: Facilitated collaboration between development, product management, and UX/UI teams to ensure alignment on requirements and design specifications, resulting in a smoother implementation process.
- Managed User Acceptance Testing (UAT): Coordinated UAT sessions with stakeholders and end-users, gathering valuable feedback that led to critical enhancements before the final release.
- Established Bug Tracking System: Set up an efficient bug tracking system using Jira, enabling real-time monitoring of defects and facilitating timely resolution prior to launch.
- Trained QA Team Members: Provided mentorship and training for junior QA team members on best practices in testing methodologies specific to digital wallets, enhancing overall team competency.
- Achieved Zero Critical Bugs at Launch: Successfully ensured that no critical bugs were present at launch by implementing thorough regression testing cycles leading up to the release date.
- Gathered Post-Launch Feedback: Developed a framework for collecting post-launch user feedback to continuously improve the Paze wallet experience based on real-world usage data.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
Spanish
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Italian
Beginner (A1)
Timeline
Assertive communication module
05-2024
ISQTB Fundation Level
11-2022
Tester (Senior Engineer)
ENDAVA
08.2021 - 06.2024
QA Functional Analyst (Manual)
INTERGRUPO
08.2021 - 07.2022
Scrum Foundations Certified Expert
04-2021
Lean UX
11-2020
Design Thinking
11-2020
Scrum Product Owner
02-2020
QA Functional Analyst (Manual)
STEFANINI GROUP
01.2020 - 08.2021
QA Analyst (Manual)
OPAL GROUP
06.2016 - 01.2020
Software Process Specialist - Engineering Technology
San Buenaventura University
1 2020 - 12 2021
Software Engineer - Engineering Technology
San Martin University
1 2009 - 12 2016