Joey Perlin
Colorado Springs
Summary
Well-suited for roles requiring strong customer interaction and relationship building as well as teamwork, communication, problem solving and time management. Excels at fast-paced work environments while maintaining customer needs and demands.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Inbound Warehouse Associate
Amazon
11.2024 - Current
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Unloaded pallets and deliveries and organized products in warehouse.
Returns Warehouse Associate
Amazon
10.2023 - 03.2024
- Company Overview: Returns Center
- Processed customer returns efficiently to protect customer trust and determine if items could be resold
- Assisted in reducing product damage by properly handling and storing materials.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
Cashier
Sam's Club
01.2020 - 12.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Cheer Coach
Bennett Youth Center
01.2019 - 05.2019
- Taught cheer skills to 5-6 year olds
- Provided constructive feedback to athletes, fostering an environment of growth and continuous improvement.
- Assisted in the selection of appropriate uniforms, music, and choreography for optimal presentation during performances and competitions.
- Established a positive team culture that encouraged camaraderie and sportsmanship among athletes.
- Led team-building exercises at practices to foster unity among athletes from diverse backgrounds.
- Monitored athlete progress by regularly assessing performance metrics, adjusting training plans accordingly for maximum effectiveness.
- Maintained open lines of communication with parents regarding athlete progress, expectations, and any concerns or issues that arose throughout the season.
- Managed scheduling and logistics for all practices, competitions, and performances, ensuring smooth operations.
- Taught cheerleaders safety and proper stunting and tumbling techniques through proper demonstrations.
Sales Associate
American Eagle Outfitters
06.2018 - 05.2019
- Maintained store merchandising standards
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Engaged with customers on sales floor, offering assistance and improving shopping experience.
Education
Veterinarian Assistant - Veterinary Science
Pima Medical Institute
Colorado Springs, CO05-2024
Associate's Degree - Undergrad
Leeward Community College
Pearl City, HI05-2023
Skills
- Analytical Problem Solving
- Prioritization and Time Management
- Detail-Oriented Organization
- Collaborative Teamwork
- Punctual and reliable
- Strong Verbal Skills
- Clear and Concise Communication
- Client Support
- Active listening
- Collaborative Team Leadership
Awards
- BLS/ CPR Certification
- Veterinary Assistant Certified
- High School Diploma
Certification
- Animal CPR and First Aid Certification - Pet Emergency Education.
- Approved Veterinary Assistant (AVA) - National Association of Veterinary Technicians in America.
- Occupational Safety and Health Administration (OSHA) Certification - OSHA Training Institute Education Centers.
- Fear Free Certified Professional - Fear Free Pets.
- CPR/AED Certification
Languages
English
Native or Bilingual
Timeline
Inbound Warehouse Associate
Amazon
11.2024 - Current
Returns Warehouse Associate
Amazon
10.2023 - 03.2024
Cashier
Sam's Club
01.2020 - 12.2020
Cheer Coach
Bennett Youth Center
01.2019 - 05.2019
Sales Associate
American Eagle Outfitters
06.2018 - 05.2019
Veterinarian Assistant - Veterinary Science
Pima Medical Institute
Associate's Degree - Undergrad
Leeward Community College
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