Jodi Leigh Schaaf
Dove Creek
Summary
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Versatile detail-oriented professional with extensive experience in household and administrative management. Excelled in compassionate caregiving, significantly enhancing client well-being, My conscientious approach and organizational skills have consistently enhanced operational efficiency. Demonstrated loyalty and flexibility underscore my commitment to achieving employer goals.
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment.
Overview
30
30
years of professional experience
Work History
Home Caretaker
Patrica Ramey
01.2018 - 01.2020
- Managed various household duties, including grocery shopping, meal preparation, laundry, and errands.
- Assisted client with daily activities such as bathing, dressing, grooming, toileting, and mobility exercises.
- Enhanced living conditions for client through meticulous housekeeping, maintenance, and organization tasks.
- Maintained detailed records of client interactions, services provided, medications administered, and any changes in condition or behavior for documentation purposes.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
Private Home Childcare
Amanda Womack
05.2014 - 03.2016
- Had current CPR & First Aid Certification.
- Helped child develop motor skills in preparation for preschool and kindergarten.
- Implemented daily routines and activities to stimulate and engage child.
- Created and implemented activities to promote language development.
- Provided nurturing environment for children to support emotional and social development
- Assisted with household chores such as laundry, cleaning, and meal preparation.
Homemaker
Family
06.1990 - 03.2014
- Self-motivated, with strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team. e.g. President & Vice President of PTO
- Managed time efficiently in order to complete all tasks within deadlines.
- Strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Administrative Assistant
Presidium Asset Management
03.2012 - 08.2013
- Answered multi-line phone system, routing calls, delivering messages and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Constructed and managed filing system entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Managed over 70 properties.
Clerk & Recorder
LaPlata County Court House
02.1995 - 06.1996
- Provided exceptional customer service, addressing inquiries and resolving issues related to records management promptly.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Provided quality clerical support through data entry, document management, email correspondence.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Streamlined document retrieval, meticulously filing documents both physically and electronically.
- Enhanced customer service with timely and accurate information when handling inquiries.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Compiled and analyzed data to produce reports.
- Edited and proofread documents for accuracy and completeness.
- Managed confidential information.
- Researched information in municipal archives upon request of public officials or private citizens.
- Issued various permits and licenses. e.g.marriage licenses
Teacher's Assistant
Peek-A-Boo Nursery
11.1993 - 09.1994
- Supervised children during in-classroom activities and on playground.
- Supported children's social and emotional growth by implementing creative play opportunities and group activities.
- Ensured safe and nurturing environment for all students by adhering to preschool policies and procedures.
- Promoted language development in students by engaging them in conversations, reading stories, and teaching songs related to various themes.
Retail Sales Clerk
Marshalls Department Store
02.1992 - 08.1992
- Supported special promotions by setting up eye-catching displays, drawing attention to featured products.
- Resolved customer inquiries and complaints with professionalism, ensuring repeat business.
- Handled returns and exchanges efficiently while adhering to company policies, ensuring customer satisfaction.
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Recommended complementary purchases to customers, increasing revenue.
- Managed efficient cash register operations.
Property Manager
Alan Dolch Real Estate
06.1991 - 02.1992
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Updated property management software regularly to optimize efficiency in daily operations such as scheduling maintenance tasks or tracking rent payments received from tenants.
- Managed budget effectively, ensuring all property expenses were kept within allocated funds.
- Conducted regular inspections & walk-throughs of both interior and exterior properties.
- Handled tenant complaints promptly by employing repairmen, and other support services.
Education
High School Diploma -
Durango High School
Durango, CO05-1990
Skills
- Honest, dependable, loyal & flexible
- Conscientious and Detail-oriented
- Keyboard skills
- MS Excel
- MS Word
- MS Powerpoint
- Sales
- Filing Systems
- Organizational Skills
- Prioritization Skills
- Cash handling and management
- Retail operations
- Customer service
- Property management expertise
Timeline
Home Caretaker
Patrica Ramey
01.2018 - 01.2020
Private Home Childcare
Amanda Womack
05.2014 - 03.2016
Administrative Assistant
Presidium Asset Management
03.2012 - 08.2013
Clerk & Recorder
LaPlata County Court House
02.1995 - 06.1996
Teacher's Assistant
Peek-A-Boo Nursery
11.1993 - 09.1994
Retail Sales Clerk
Marshalls Department Store
02.1992 - 08.1992
Property Manager
Alan Dolch Real Estate
06.1991 - 02.1992
Homemaker
Family
06.1990 - 03.2014
High School Diploma -
Durango High School
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