Jodi Roberts
Centennial
Summary
Strategic and results-driven leader with 20+ years of global experience driving innovation, leading business and digital transformations, and delivering operational excellence across diverse functions. Proven track record of executing enterprise-wide initiatives that improve efficiency, elevate customer experience, and ensure quality. Known for collaborative leadership across divisions, creative problem-solving, and a passion for continuous improvement, aligned with enterprise goals and values.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Director, Global Logistics Excellence
Arrow Electronics
Centennial
07.2022 - Current
- Lead the Global Logistics Center of Excellence, driving enterprise-wide innovation, process optimization, and digital transformation to elevate global supply chain performance, visibility, and customer value. Oversaw a team of project managers and engineers, partnering with IT and business stakeholders to deliver high-impact, enterprise-aligned strategies.
- Crafted global strategies for SRI, leading transformation and change management across 30+ initiatives and 4 workstreams, unlocking $54M in cost-saving opportunities.
- Championed global efforts to standardize special handling, document retention, receiving, and freight optimization, resulting in $16.4M in cost savings for 2024.
- Executed digital transformation by integrating Coupa, APQC, and FourKites for improved visibility, network design, benchmarking and decision-making.
- Implemented project intake and prioritization procedures, accelerating project completion, increasing ROI, and reducing development backlog by 30%.
- Rolled out employee engagement and recognition strategies that boosted collaboration, motivation, retention, and eNPS of 50+ in logistics operations.
Sr Manager, Digital Product Management & Strategy
Arrow Electronics
Centennial
06.2018 - 07.2022
- Directed the digital transformation of Arrow’s B2B platform, MyArrow, delivering scalable solutions that improved customer experience, streamlined operations, and accelerated revenue growth. Partnered with global stakeholders to define strategy, prioritize investments, and lead a team of Product Managers and Product Owners in executing high-impact initiatives.
- Increased online revenue by 84% year-over-year, from $768 million in 2019 to $2.6 billion in 2021; accelerated customer growth by 38%, and boosted page views by 114%.
- Introduced new self-service capabilities that eliminated over 139,000 tactical hours from internal sales teams, enabling a greater focus on strategic selling.
- Scaled MyArrow globally, and developed the Unified Digital Platform and Global Inventory Strategy to support future growth and integration.
- Developed and executed go-to-market strategies for new features, including success metrics, communications, marketing, and training, to drive adoption.
- Collaborated cross-functionally to align initiatives with business goals, integrate stakeholder feedback, and guide roadmap decisions from strategy through execution.
Sr Manager, Business Operations
Arrow Electronics
Centennial
01.2013 - 06.2018
- Led business operations and customer experience programs for the centralized Americas Customer Experience Center, overseeing a team of 130+ employees. Drove strategic initiatives to enhance service delivery, streamline processes, elevate customer satisfaction, and deliver operational excellence, aligned with organizational goals.
- Directed 8 onshore and 6 offshore managers and teams, managing end-to-end operational and supply chain support for 13,000 customers and over 400 sales representatives.
- Delivered $2M in annual savings by leading multiple projects from concept through scalable execution, driving process improvements, and sales enablement.
- Led the Oracle rollout across the organization and implemented Salesforce to optimize productivity and service-level performance.
- Spearheaded Infosys’ business process reformation, improving accuracy, standardization, robotics automation, and operational consistency.
- Developed standardized onboarding and career development programs to strengthen leadership pipelines and employee engagement.
Product Marketing Manager
Arrow Electronics
Centennial
12.2010 - 12.2012
- Served as a key liaison between customers, sales, suppliers, and buyers—negotiating competitive pricing, leading strategic margin enhancement initiatives, and delivering solutions that improved quote turn time, and expanded sales opportunities.
- Managed quoting and negotiation activities for 106 suppliers, resulting in a 4.9% margin growth.
- Successfully launched four new suppliers, generating $4.3 million in annual sales growth.
- Developed onboarding and training programs to upskill the internal team, strengthen supplier collaboration, and improve quote-to-win rates.
- Team lead and trainer for over 200 new product manager hires, providing coaching and support during the centralization efforts of PM activities.
Commodity Trader & Inside Account Manager
BlueLinx
Englewood
08.2005 - 12.2010
- Procurement specialist managing the complete lifecycle for commodity building materials in the Western U.S., emphasizing supplier negotiations, product availability, and competitive marketing strategies.
- Generated $20.2 million in annual sales by acquiring 46 new accounts and launching a new product line.
- Led supplier engagement to support sales enablement through effective product positioning.
- Optimized supply chain operations by implementing railcar storage and leveraging available backhaul, increasing siding margins by 9.4%.
- Implemented the Pros Pricing program, improving margin performance and pricing consistency across business operations.
Education
Bachelor of Science - Business Administration And Management
University of Denver
Denver05.2005
Skills
- Strategic vision and planning
- Change management
- Stakeholder engagement
- Operational excellence
- Process optimization
- Project and program management
- Cross-functional leadership
- Digital transformation
- Innovation enablement
- Customer experience management
- Effective communication
- Analytical problem-solving
Certification
SAFe Agilist (SA), Product Owner/Product Manager (POPM), Certified Scrum Product Owner (CSPO), and Lean Six Sigma Green Belt
Technical Skills
Product & Project Management: Aha! | Jira | Confluence | Microsoft Project | Trello
Enterprise Systems & CRM: Oracle | Salesforce | ServiceNow | Sales Desktop
Analytics & Reporting Tools: Power BI | Qlik | Google Analytics
Logistics & Supply Chain Solutions: FourKites Visibility | Coupa | Llamasoft | E2open | WMS | Gambit
Collaboration & Communication Tools: Microsoft Teams | Slack | Zoom | Google Meet | SharePoint
Productivity Tools: MS Office Suite
Timeline
Director, Global Logistics Excellence
Arrow Electronics
07.2022 - Current
Sr Manager, Digital Product Management & Strategy
Arrow Electronics
06.2018 - 07.2022
Sr Manager, Business Operations
Arrow Electronics
01.2013 - 06.2018
Product Marketing Manager
Arrow Electronics
12.2010 - 12.2012
Commodity Trader & Inside Account Manager
BlueLinx
08.2005 - 12.2010
Bachelor of Science - Business Administration And Management
University of Denver
Similar Profiles
Baxter Porter VIBaxter Porter VI
Sales Support Specialist at Arrow Electronics; Arrow ZEUSSales Support Specialist at Arrow Electronics; Arrow ZEUS
Rishabh MittalRishabh Mittal
Business Operations Associate at Converge Electronics Trading- An Arrow Electronics CompanyBusiness Operations Associate at Converge Electronics Trading- An Arrow Electronics Company
Sean RavenSean Raven
Senior Financial Analyst at Arrow ElectronicsSenior Financial Analyst at Arrow Electronics
Maricela S RamirezMaricela S Ramirez
Computer Technician at Arrow ElectronicsComputer Technician at Arrow Electronics
Tazia MeeksTazia Meeks
Research Assistant at Rhodes Metacognition LabResearch Assistant at Rhodes Metacognition Lab