JoDee Whalen
Durango
Summary
Dynamic Dispatch/Scheduler at School District 9R. Professional scheduling expert, bringing valuable experience in coordinating and optimizing workflows. Proven ability in resource allocation and team collaboration, complemented by strong problem-solving skills and expertise in workflow optimization. Committed to fostering a positive work environment while ensuring compliance with regulations.
Extremely knowledgeable in Special needs laws and regulations. With 14 years experience fostering amazing relationships with special needs children and their families.
Overview
29
29
years of professional experience
4
4
Certification
Work History
Dispatch/Scheduler
School District 9R
11.2021 - Current
- Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
- Maintained high levels of school satisfaction through diligent scheduling coordination, ensuring all activities were covered within agreed timeframes.
- Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
- Helped with routing software and building routes
- Maintained Transportation schedules and calendar
- Improved emergency response times by streamlining communication protocols and implementing efficient dispatch procedures.
- Ensured all activity drivers were assigned and activities left on time
- Streamlined dispatch operations by incorporating advanced software tools for better task allocation and tracking.
- Maintained cleanliness of Activity buses
- Maintained Coach/Teacher packets for activity checkout
- Completed checkout for coach/teacher activities
- Ensured billing was compiled and ready to be scanned for payment requests
- Ensured we were compliant with all IEP, McKinney Vento, and Foster students laws
- Attended IEP meetings
- Maintained Red Books for SPED Routes
- Maintained CDE and FMCSA compliance with Drivers.
- Trained small vehicle drivers
- Trained Monitors
- Led PD day trainings
- Handled all Radio Communication effectively and quickly
- Made emergency decisions concerning buses, drivers and routes
- Demonstrated strong multitasking abilities, handling multiple tasks simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Provided exceptional communication skills when interacting with schools, coworkers, supervisors, and District Office personnel
- Promoted a positive work environment through effective communication and teamwork among staff members, district office and schools
Roaming Kitchen Manager
School District 9R
08.2006 - 05.2010
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Contributed to a positive workplace culture by actively engaging with staff members, promoting open communication channels, and demonstrating support for ongoing professional development opportunities.
- Reviewed and analyzed kitchen performance to verify gaps and observe continuous improvement.
- Fostered a collaborative working environment among diverse teams of chefs, line cooks, prep cooks, dishwashers, and other support staff.
- Evaluated employee performance regularly, addressing any skill gaps or growth opportunities through ongoing training initiatives.
- Went to all 13 schools within district as needed to cover managers and staff in kitchens
- Data processed if coverage was not needed
- Called out to parents on overdue accounts when coverage was not needed
Painter, Maintenance
School District 9R
06.2007 - 08.2009
- Performed thorough surface preparation, guaranteeing long-lasting results for schools
- Conducted regular inspections of completed work, ensuring adherence to high-quality standards.
- Maintained a clean and organized work environment, minimizing disruptions to surrounding areas.
- Improved building aesthetics by skillfully applying various painting techniques and materials.
- Taped around windows and fixtures prior to painting walls.
- Valued for being extremely detail oriented.
- Painted surfaces using brushes, spray guns, and paint rollers.
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
- Protected surfaces from damage and spills by using drop cloths prior to and during painting.
- Applied putty, wood filler, spackling, and caulks to prep uneven surfaces and fill in holes.
- Mixed and blended paints according to specified colors and consistency.
- Patched cracks, holes and other imperfections in walls and other surfaces.
- Repaired drywall and plaster prior to painting.
- Taped off areas to prevent overspray and other accidents.
- Selected appropriate type of paint and other materials for specific surfaces.
- Reached high ceilings and walls with scaffolding and ladders.
- Followed safety procedures and properly used protective gear while painting.
- Utilized brushes and rollers to create various textures.
- Applied various types of paints and other finishes to interior and exterior surfaces.
REO Accountant
Fidelity National Asset Management
06.1996 - 06.1999
- Handled day-to-day accounting processes to drive financial accuracy.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Gathered financial information, prepared documents, and closed books.
- Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping.
- Used advanced software to prepare documents, reports, and presentations.
- Assisted in reducing outstanding accounts receivable balances by diligently following up on overdue invoices.
- Collaborated with external auditors during the annual audit process to provide necessary documentation and address any concerns or findings promptly.
- Maintained accurate records of fixed assets, including acquisition costs, depreciation schedules, and current values for insurance purposes.
- Detected and corrected mistakes early on and implemented systems to avoid recurring issues.
- Reduced expenses by negotiating with vendors for better pricing and terms on services and supplies.
- Collected and reported monthly expense variances and explanations.
- Compiled general ledger entries on short schedule with 100% accuracy.
- Reviewed accounts, resolved coding areas, and tracked recurring expenses for accrual entry.
- Worked closely with US Marshals on acquired assets
Education
Special Needs
Vector Training
Online05-2025
CDE/SPED/Driver
CSPTA
Denver, CO06-2024
Skills
- Computer skills
- Attention to detail
- Data entry
- Strong work ethic
- Critical thinking
- Teamwork and collaboration
- Effective multitasking
- Schedule coordination
- Schedule management
- Problem-solving
- Telephone etiquette
- Staff coordination
- Microsoft Office
- Workflow optimization
- Invoice submission
- Recordkeeping expertise
- Call schedule distribution
- Calendar management
- Production scheduling
- Recordkeeping proficiency
- Account management
- Production schedules
- Meeting scheduling
- Schedule verification
- Cross-functional coordination
- Excellent communication
- Strong problem solver
- Documentation and recordkeeping
- Administrative support
- Spreadsheet management
- Multi-line phone proficiency
- Records management
- Administrative background
- Excel spreadsheets
- Project planning
- Logistical planning
- AR/AP
- Support services
- Interpersonal communication
- Analytical thinking
- Multitasking Abilities
- Meeting planning
- Teamwork
- Time management
- Problem-solving abilities
- Organizational skills
- Stress tolerance
- Customer relations
- Dispatch coordination
- Route planning
- Updating logs and routes
Certification
Multiple Certifications for Paraprofessional
Multiple Certifications for Transportation
Languages
Spanish
Limited Working
German
Limited Working
Latin
Limited Working
French
Limited Working
Sign language
Limited Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Dispatch/Scheduler
School District 9R
11.2021 - Current
Painter, Maintenance
School District 9R
06.2007 - 08.2009
Roaming Kitchen Manager
School District 9R
08.2006 - 05.2010
REO Accountant
Fidelity National Asset Management
06.1996 - 06.1999
Special Needs
Vector Training
CDE/SPED/Driver
CSPTA
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