Jocelyn Palmer
Greeley,CO
Overview
3
3
years of professional experience
Work History
Front of House Employee
Chipotle
2023.08 - Current
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Managed cash register operations, accurately processing transactions and handling payments.
- Assisted in training new staff on front-of-house procedures and customer engagement techniques.
- Maintained cleanliness and organization of dining area, contributing to overall restaurant ambiance.
- Worked on the grill, cooking the food for the restaurant and helping to handle food safety guidelines.
- Assembled the food on the front line, ensuring the customers have a pleasant experience and are satisfied with their food.
- Closed the store at night on cash, grill, and line, allowing for standards of cleanliness to be upheld.
Lifeguard
Mpm Recreation & Management
2025.06 - 2025.08
- Monitored pool activities to ensure safety and compliance with regulations.
- Responded promptly to emergencies, administering first aid and rescue techniques.
- Conducted routine inspections of facilities and equipment for safety standards.
- Assisted in training new lifeguards on safety protocols and emergency response procedures.
- Helped to clean the pool and area around it to keep customers satisfied and in a safe environment.
Pet Pro
City Bark Premier Dog Daycare and Boarding Resorts
2024.11 - 2025.03
- Provided exceptional customer service to pet owners, ensuring satisfaction and loyalty.
- Monitored animal behavior and health, reporting concerns to veterinary staff promptly.
- Assisted in training new staff on pet care protocols and safety measures.
- Opened the store and got all of the pets into their designated area for the day.
- Cleaning the back of the daycare and keeping a sanitary environment for the pets.
- Having constant communication with the front of house to ensure every pet is safe and are getting the best care possible.
Front of House Employee
Freddy's Frozen Custard & Steakburgers
2022.12 - 2023.07
- Created a welcoming environment for customers by greeting guests warmly and making a positive environment for them.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Closed and opened the store, leaving a clean and safe environment for workers and customers.
- Assembled ice cream for customers.
- Took orders and ensured they were correct.
- Handling complaints from customers by giving a solution and making sure the issue does not continue to happen.
Education
Bachelors in Science And Nursing - Nursing
University of Northern Colorado
Greeley, CO2029-05
Skills
- Strong work ethic
- Customer service
- Team player attitude
- Problem-solving
- CPR certified
- Time management
- First aid training
- Food safety knowledge
Accomplishments
- Academic all-state in high school
- Honor roll
- AP and honors classes in highschool
Timeline
Lifeguard
Mpm Recreation & Management
2025.06 - 2025.08
Pet Pro
City Bark Premier Dog Daycare and Boarding Resorts
2024.11 - 2025.03
Front of House Employee
Chipotle
2023.08 - Current
Front of House Employee
Freddy's Frozen Custard & Steakburgers
2022.12 - 2023.07
Bachelors in Science And Nursing - Nursing
University of Northern Colorado