Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Joanna Sanchez

Northglenn

Summary

Friendly and reliable professional with experience in fast-paced customer service environments. Skilled in multitasking, communication, and making guests feel welcome. Known for staying organized under pressure, working well with diverse teams, and providing helpful, solution-focuses support. Bilingual in English and Spanish

Overview

1
1
year of professional experience

Work History

Fulfillment Associate

Target
11.2024 - Current
  • Picked and packed online and in-store customer ordes with accuracy and efficiency to meet daily productivity goals
  • Assisted customers in finding products and provided helpful, friendly service when needed
  • Trained new team members, adapted to fast-paced environments, multitasking between fulfillment, stocking, and guest support during high-volume times
  • Assisted customers in finding products and provided helpful, friendly service when needed

Financial Aid Office Assistant

Community College of Denver
10.2024 - Current
  • Served as the first point of contact for students, providing clear, friendly guidance on complex processes
  • Guided students through financial aid processes, including SAP appeals, award letters, and verification steps
  • Assisted in managing appointments, tracking paperwork,
  • and updating student records in institutional systems


Education

High School Diploma -

Northglenn High School
Northglenn

Skills

  • Teamwork and collaboration
  • Willing to learn
  • Attention to detail
  • Team leadership
  • Flexible schedule
  • Friendly and professional communication

Languages

Spanish
Native or Bilingual

Timeline

Fulfillment Associate

Target
11.2024 - Current

Financial Aid Office Assistant

Community College of Denver
10.2024 - Current

High School Diploma -

Northglenn High School

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Joanna Sanchez