Joanna Noriega
Denver
Summary
Experienced healthcare professional with over 20 years in clinical and outpatient settings. Expertise in patient intake, vital signs, electronic medical records, scheduling, and care coordination. Known for fostering positive patient relationships and delivering high-quality, patient-centered care while enhancing patient outcomes through effective teamwork and clinical support.
Overview
1
1
Language
9
9
years of professional experience
Work History
Referral Coordinator
Intermountain Health
Wheat Ridge
11.2025 - 04.2026
- Managed patient referrals to ensure timely access to healthcare services.
- Coordinated patient-provider communication to streamline scheduling processes.
- Prioritized referrals according to urgency and adhered to appropriate referral deadlines.
- Reviewed and verified demographic, clinical, and insurance information prior to referral to specialists.
- Educated patients on referral procedures and healthcare options to enhance understanding and compliance.
- Maintained accurate patient records in electronic health systems for easy retrieval.
Care/Referral Coordinator
STRIDE Community Health-Del Mar
Aurora
01.2025 - 10.2025
- Monitored referral progress and promptly addressed patient inquiries to enhance patient experience.
- Utilized electronic health record systems for tracking referrals efficiently.
- Streamlined communication between patients and external healthcare services to improve referral coordination.
- Educated patients on referral processes and available community resources.
- Adhered to HIPAA regulations when handling confidential patient information.
- Assisted in the development of educational materials for patient awareness.
- Organized resources and referrals for patients requiring additional services to ensure timely access to care.
Medical Assistant
UCHealth University of Colorado Hospital
Denver
11.2023 - 01.2025
- Work closely with endocrinologist, nurses, dietitians, and other healthcare professionals to provide high- quality patient care.
- Room patients and obtain vital signs, height, weight, and medical history.
- Managed patient records using electronic health record systems efficiently.
- Delivered fundamental information on diabetes conditions on conditions like diabetes.
Medical Assistant
Denver Health
Denver
02.2017 - 11.2022
- Assisted healthcare providers during patient examinations and treatment procedures to ensure quality care.
- Administered injections, medications, and treatments based on physician instructions.
- Educated patients on medication usage and healthcare procedures to promote adherence and understanding.
- Coordinated patient appointments and follow-up visits to enhance patient access to care.
- Maintained cleanliness and organization in medical exam rooms consistently.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Education
Certificate- Medical Office Administration - Medical Office Administration
Concorde Career College
Aurora, CO11-2023
Skills
- referral management
- Referral tracking
- scheduling coordination
- electronic health records
- HIPAA compliance
- patient education
- patient relationship management
Languages
Spanish
Professional
Timeline
Referral Coordinator
Intermountain Health
11.2025 - 04.2026
Care/Referral Coordinator
STRIDE Community Health-Del Mar
01.2025 - 10.2025
Medical Assistant
UCHealth University of Colorado Hospital
11.2023 - 01.2025
Medical Assistant
Denver Health
02.2017 - 11.2022
Certificate- Medical Office Administration - Medical Office Administration
Concorde Career College