Summary
Overview
Work History
Education
Skills
Timeline
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Joann Macias-Chavero

Thornton

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

17
17
years of professional experience

Work History

Sales Operations Coordinator/ Promotions Assistant

BONNEVILLE INT’L
07.2021 - Current
  • Orders – Input/Revise, Copy – VCreative, Air Checks, Pull/Send Spot Times, Make Goods, Assist with Recaps, Assist with PowerPoint Presentations, Print/Send Invoices, Provide administrative support to both Promo
  • Director and Promo/Sales department Execute station events and remotes
  • Assisted with monthly scheduling of promotion team events, other duties as directed.
  • Reduced errors in order processing through meticulous attention to detail and strict adherence to guidelines.

Office Manager

Cherry Creek School District
12.2019 - 08.2021
  • Provide administrative support to both Principals, Schedule, organize and coordinate major meetings
  • Maintain MULTIPLE calendars for the school
  • Maintains and monitors documents, timesheets cross checking documented time
  • Human Resources: Post and update all open positions in HR System, Manage and oversee arrangements for personnel report verification and training on system use
  • Website Management
  • Performs other related duties as assigned or requested.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.

Attendance Clerk/Administrative Specialist

Hays CISD
08.2009 - 12.2017
  • Entered all student attendance records into a computer daily
  • Responds to inquiries from students, teachers, and parents regarding attendance
  • Compile and submit a variety of daily, weekly, monthly, year-end reports as required
  • Work with probation officer and police liaison officer
  • Type, prepare, distribute, file records, reports, and correspondence which are related to attendance
  • Back-up to receptionist, elected as the decorator of festivities/created fliers and ideas for staff appreciation.
  • Enhanced record accuracy by diligently tracking student attendance and updating data in the system.
  • Streamlined communication with parents by promptly addressing concerns regarding their child''s attendance.
  • Supported school administration by generating accurate attendance reports for decision-making purposes.
  • Assisted in maintaining a positive school environment by participating in disciplinary actions related to attendance issues.
  • Facilitated communication between teachers and administration regarding student absences, leading to better support for struggling students.
  • Managed high volumes of incoming calls from parents or guardians reporting absences, ensuring proper documentation for each case.
  • Maintained confidentiality when dealing with sensitive information pertaining to student records and family situations related to absences or tardiness.

Office Billing Manager

Ears & Hearing, PA
10.2006 - 12.2009
  • Ability to follow instructions well and make decisions with no supervision
  • Motivated and supervised employees
  • Delegated responsibilities to employees to meet company's expectations
  • Monitored employee’s productivity on aging reports, patient calls, claims filing, appeal filing
  • Conducted weekly meetings
  • Assisted in developing the organization of Billing Office and Office Procedures to have higher collectible money
  • Human Resources, assisted with hiring and posting job postings, handles timesheets, employee verifications, employee review, etc
  • Enhanced billing accuracy by implementing an efficient invoicing system and conducting thorough invoice reviews.
  • Streamlined office operations for improved efficiency, delegating tasks to team members and monitoring performance.

Education

Radio & Television Broadcasting - Digital Communications And Media

Colorado Media School
Denver, CO
12.2020

Administrative Assistant - Secretarial Studies And Office Administration

JRT
Austin, TX
10.2006

Skills

  • Human Resources
  • Customer Service Skills
  • Data Entry
  • Multi-Calendar Management
  • Social Media Management
  • Strong interpersonal & communication skills
  • MS Office Suite
  • Florical System
  • Radio Concert Promos/Sweepers/Co-Host
  • Promotions/Production Assistant
  • Podcasting/Voice Over Talent
  • Adobe Audition/Effects/Premiere
  • V Creative/Promo
  • Wide Orbit
  • Second Street
  • Customer Relationship Building
  • Order Processing
  • Order Management

Timeline

Sales Operations Coordinator/ Promotions Assistant

BONNEVILLE INT’L
07.2021 - Current

Office Manager

Cherry Creek School District
12.2019 - 08.2021

Attendance Clerk/Administrative Specialist

Hays CISD
08.2009 - 12.2017

Office Billing Manager

Ears & Hearing, PA
10.2006 - 12.2009

Radio & Television Broadcasting - Digital Communications And Media

Colorado Media School

Administrative Assistant - Secretarial Studies And Office Administration

JRT

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Joann Macias-Chavero