Compassionate and detail-oriented Case Manager with 3 years of experience in healthcare services. Adept at coordinating patient care, providing individualized case management, and ensuring patients receive the necessary resources and services. Experienced in collaborating with interdisciplinary teams, advocating for clients, and maintaining accurate records. Dedicated to improving patient outcomes trough effective communication and resource allocation.
Overview
3
3
years of professional experience
Work History
Case Manager
MGN Healthcare Services
Miami, Florida
07.2021 - Current
Coordinate and manage care for a diverse caseload of patients, ensuring timely and effective service delivery.
Conduct comprehensive assessments to determine patients' healthcare needs and develop individualized care plans.
Process and manage Medicare and Medicaid billing, ensuring accurate claims submission and adherence to guidelines.
Collaborate with physicians, social workers, nurses, and other healthcare professionals to facilitate comprehensive patient treatment plans.
Verify the services provided to patients and families, ensuring they receive the appropriate care and are satisfied with the services delivered.
Advocate for patients by providing education and support, addressing barriers to care, and ensuring access to resources.
Education
Bachelor of Science - Psychology
Florida National University
Hialeah, Florida
12-2024
High School Diploma -
Barbara Goleman Senior High School
Miami, Florida
06-2021
Skills
Case Management
Patient Advocacy
Care coordination
Documentation & Reporting
Crisis Intervention
Healthcare Compliance
Interdisciplinary Collaboration
Client Education
Discharge Planning
Medical Terminology
Medicare & Medicaid Billing
Accomplishments
Collaborated with team of several co-workers in the development of research and projects at institutions.
Achieved recognitions by completing successfully tasks at workplace with accuracy and efficiency.