Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joan Beltran

Bogota

Summary

Experienced customer service representative with a proven track record of success in providing excellent communication and multitasking skills, I have worked for Teleperformance, I have great attention to detail and an adaptive approach to problem solving. In addition, I currently work at foundever where I have had a great track record helping the campaign with what has been needed, I have experience being a 3 waves mentor where I have improved my agent management skills to achieve good results in metrics, in addition to improving my leadership skills, empathy, patience and multitasking which are the most important, in addition to continuing to improve in customer service by providing excellent service.

Overview

2
2
years of professional experience
2
2
Languages

Work History

Agente

Foundever
02.2024 - Current

Current agent in the Iberia campaign in Foundever

Agente

Teleperformance
03.2023 - 01.2024

Agent of a telecommunications company

Education

High School Diploma -

Orestes Sindici
Bogota, Colombia
05.2001 -

Skills

Problem-solving

Communication

Empathy

Patience

Active listening

Teamwork

Leadership

Under pressure

Multitasking

Timeline

Agente

Foundever
02.2024 - Current

Agente

Teleperformance
03.2023 - 01.2024

High School Diploma -

Orestes Sindici
05.2001 -
Joan Beltran