Summary
Overview
Work History
Education
Skills
Certification
Timeline
Other Certifications
Badges
Courses
Other Certifications
Badges
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Generic

José Leonardo Beltrán Parra

Systems Engineer
Bogotá,Cundinamarca

Summary

I am an IT professional with high technical knowledge and leadership, during my 15 years of experience I have led the design and implementation of solutions for multiple IT environments in a wide variety of including: upgrades, process optimization, data center migration, high availability, disaster recovery solutions, cloud migration and support to the presentation of projects with technical implementation and Go Live. My technical knowledge and experience give me the ability to work as an architect, consultant or technical leader in highly complex projects applying agile methodologies.

Overview

16
16
years of professional experience
9
9
years of post-secondary education
3
3
Certificates
1
1
Language

Work History

Service Integration Leader

IBM de Colombia
Bogotá, Cundinamarca
09.2019 - Current

Responsibilities

  • Lead the delivery team responsible for the IT operation for a largest company in the country in the food sector.
  • Lead the changes and projects that aim to transform the client by always thinking about the innovation of their solutions in an agnostic way by putting technology to work for them.
  • Prepare, present, and sustain the status of the operation, status of the projects and in general the status of all the service provided by the company.
  • Control the team with which we give the service always looking for the improvement of this and the quality of its execution.
  • Ensure quality of service and manage cost of delivery by looking at better ways to provide service in a cost-efficient manner.
  • Responsible for managing and coordinating global integrated services delivery teams for the account and client.

Achievements

  • As a Service Integration Leader, I have earned a 10/10 rating in service excellence for the year 2020.
  • I led the successful migration of Analytic environment to IBM CLOUD in one of the most important food producers in Colombia applying architectural knowledge in SAP, VMware, Cloud (IaaS, SaaS, PaaS).
  • I led the interdisciplinary team that managed to successfully update the storage layer of the largest DB2 database in the country (70 TB) applying and combining different storage and database replication technologies to achieve the project resulting in a clean maneuver, without customer impact, transparent and finish with a customer recognition.
  • I designed of different high availability architectures in both On-premise and cloud environments for custom solutions using different APP servers, infrastructure and database services.
  • I have participated in the design and implementation of the firewall migration project in one of the most important food producers in Colombia

IT Specialist – Datamanagment for SAP

IBM de Colombia
Bogotá, Cundinamarca
06.2016 - 09.2019

Responsibilities

  • Design, implement, manage, and support SAP environments which are on DB2 and SAP IQ for all customers being part of the company's BASIS group.
  • Manage the SAP environments of the different clients based on good practices and always looking for the best performance of these.
  • As Senior DBA, I was responsible for the maintenance and optimization of the entire DB2 for SAP and Non SAP installed baseline in the IBM service unit. Among the activities under my scope were included:
  • Implementations.
  • Upgrades.
  • Performance Optimization.
  • Troubleshooting and Critical Situations Management.

Achievements

  • I designed the solution of productive PO and ERP Health for a Health Services Company changing the initial design and taking it to a highly available scheme that has allowed to have a healthy system and 7x24 with very low response times, this results in customer satisfaction.
  • I adjusted the high availability design for the SAP PO solution for a Health Services Company.
  • I participated in put of production the health vertical for a Health Services Company on the only SAP-DB2 installation in PURESCALE in Latin America.
  • I successfully implemented replication for DRP context through DB2 HADR on all SAP and Non SAP components for a Health Services Company.

Technical Leader - Duty Manager

IBM de Colombia
Bogotá, Cundinamarca
01.2014 - 06.2016

Responsibilities

  • Coordinating resources and designing the rotation, functions, and method of care of the team.
  • Be the first point of contact with the customer in major incidents.
  • Direct the technical team that recovers the service in incident events making the necessary decisions or making the escalations required to carry out the inconveniences.
  • Actively support to the service towers in SLA compliances

Achievements

  • I was key in the design and implementation of the DUTY-MANAGER scheme for a Communications Company with which we were able to take the operation of the mobile client to a state of stability and control of events that allowed us to generate value and be an example of operation.
  • Implement the Duty Manager schema to the client.
  • I turned a service with delivery problems into a stable service with customer recognition

TEAM LEADER AHS -DAT

IBM de Colombia
Bogotá, Cundinamarca
12.2009 - 01.2014

Responsibilities

  • Leader of the 2 Service Lines
  • Ensure the correct delivery of the service in the different clients.
  • Personnel management in conjunction with HR.
  • Support for meeting the company's goals at the service level, costs and growth.
  • Design of solutions in conjunction with the areas of architecture and sales of the company generating the proposals of infrastructure and hosting services.
  • Management support.
  • Support to purchasing processes.
  • Implementer of changes in the organization.

Achievements

  • I led the GTS AHS-DAT service towers at IBM during its transition to LEAN GDF methodology meeting the company's objectives.
  • I designed the dedicated operating model for a very important insurance client.
  • I supported from the estimation of services to win several important businesses for the unit.
  • I created the first catalogs of services used to hire third parties quickly.

IT Specialist

Informática Servicios y Soluciones de Colombia
Bogotá, Cundinamarca
11.2008 - 11.2009

Responsibilities

MQSERIES implementer and administrator

  • AVIANCA Project, carrying out an integration assembly between applications and continuing with the product management.

DB2 Administrator

  • I worked as an administrator of the internal DB2 engines that supported the management and monitoring support tools.

Middlware Support

  • I supported point-in-time tasks on WebSphere Application Server and HTTP servers.

Focal BD Telefónica

  • I worked as focal point of Databases for the Telefónica client controlling the third party.

Achievements

During my time in the company and due to my performance, I gained the opportunity to be promoted to a management role in which we stabilized the phone account and together with the project management we made the project profitable

Administration and Infrastructure Manager

b2b Solutions Group
Bogotá, Cundinamarca
01.2006 - 10.2008

Administration and Infrastructure Manager

Responsibilities

  • Supervision of outsourcing contracts that the company has with companies such as Telefónica Telecom, Sodimac Homecenter and Nexsys.
  • Level 2 technical outsorcing contracts, in addition to that technical support in different clients such as Gecolsa, National Savings Fund, Ministry of Relations among others, participating in the assembly and migrations of their respective Web sites to IBM Portals.
  • Customer management.

Database Specialist

Responsibilities

  • Installing, managing, and tuning database engines (especially DB2)
  • Developing stored procedures and complementary functions to Web applications
  • Instructor basic administration courses in DB2.

Infrastructure Consultant

Responsibilities

  • Installation, integration, administration and tuning of Websphere Aplication Server, WorkFlow, MQ and Broker environments on Windows and Unix platforms
  • Installing, administering, and tuning IBM Portal version 6.0 on Windows and Unix

Achievements

  • During my time at the company, I was promoted twice as I started as a database consultant, being promoted to a WebSphere infrastructure consultant and finally becoming a leader in the Administration and Infrastructure area.
  • Migration processes and Web services in Cafidro.

Education

Systems Engineer

Universidad Cooperativa De Colombia
Bogotá
01.1999 - 12.2004

Technician in Systems Analysis And Design

Corporación Educativa Arkos
Bogotá
01.1997 - 01.1999

Fundamentals in Project Management

IBM De Colombia
Bogotá
01.2014 - 01.2014

Business Management

EClass Universidad De Los Andes
Bogotá
01.2017 - 12.2017

Skills

    Team leadership skills

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Certification

AWS Certified Cloud Practitioner

Timeline

Azure Fundamentals

05-2021

AWS Certified Cloud Practitioner

03-2021

Service Integration Leader

IBM de Colombia
09.2019 - Current

DB2 Universal Database V10.1 DBA

06-2019

Business Management

EClass Universidad De Los Andes
01.2017 - 12.2017

IT Specialist – Datamanagment for SAP

IBM de Colombia
06.2016 - 09.2019

Technical Leader - Duty Manager

IBM de Colombia
01.2014 - 06.2016

Fundamentals in Project Management

IBM De Colombia
01.2014 - 01.2014

TEAM LEADER AHS -DAT

IBM de Colombia
12.2009 - 01.2014

IT Specialist

Informática Servicios y Soluciones de Colombia
11.2008 - 11.2009

Administration and Infrastructure Manager

b2b Solutions Group
01.2006 - 10.2008

Systems Engineer

Universidad Cooperativa De Colombia
01.1999 - 12.2004

Technician in Systems Analysis And Design

Corporación Educativa Arkos
01.1997 - 01.1999

Other Certifications

Certification: IBM System Administrator WebSphere Application Server Network

Deployment V6.0

Certification: IBM System Administrator WebSphere Portal V6.0

Certification: IBM System Administrator WebSphere MQ V6.0

Certification: IBM System Administrator WebSphere Message Broker V6.0

Certification: DB2 Universal Database V8.1 and 9 for Linux, Unix and Windows

Certification: DB2 Universal Database V8.1 Family

Certification: ITIL V3

Badges

Badge: IBM Cloud Core

Badge: IBM Cloud Essentials

Badge: Banking Industry Jumpstart

Badge: Enterprise Design Thinking Practitioner

Courses

2021-Current Open English

English Program

2021-Current

Udemy AWS Certified Solutions Architect Associate

2021 Azure Training

Udemy AZ-900 Exam-Prep

2021 AWS Training

AWS CLOUD PRACTITIONER ESSENTIALS

2021 IBM Learning

IBM CLOUD Essentials

2020 IBM Learning

IBM CLOUD Getting Started Course

2019 IBM Learning

Banking Industry Course

2019 IBM Learning

Desing Thinking Course

2018 IBM Learning

Agile Explorer Course

2018 IBM SAP Academy

SAP FIORI Implementation Academy All platforms

Other Certifications

Certification: IBM System Administrator WebSphere Application Server Network

Deployment V6.0

Certification: IBM System Administrator WebSphere Portal V6.0

Certification: IBM System Administrator WebSphere MQ V6.0

Certification: IBM System Administrator WebSphere Message Broker V6.0

Certification: DB2 Universal Database V8.1 and 9 for Linux, Unix and Windows

Certification: DB2 Universal Database V8.1 Family

Certification: ITIL V3

Badges

Badge: IBM Cloud Core

Badge: IBM Cloud Essentials

Badge: Banking Industry Jumpstart

Badge: Enterprise Design Thinking Practitioner

Courses

2021-Current Open English

English Program

2021-Current

Udemy AWS Certified Solutions Architect Associate

2021 Azure Training

Udemy AZ-900 Exam-Prep

2021 AWS Training

AWS CLOUD PRACTITIONER ESSENTIALS

2021 IBM Learning

IBM CLOUD Essentials

2020 IBM Learning

IBM CLOUD Getting Started Course

2019 IBM Learning

Banking Industry Course

2019 IBM Learning

Desing Thinking Course

2018 IBM Learning

Agile Explorer Course

2018 IBM SAP Academy

SAP FIORI Implementation Academy All platforms

José Leonardo Beltrán ParraSystems Engineer