Jesi McAlvain
Aurora
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Able to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
6
6
years of professional experience
Work History
Expo Lead
Urban Egg, A Daytime Eatery
Colorado Springs, CO
06.2025 - 01.2026
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Driver/In-Shop Employee
Jimmy John's
Colorado Springs, CO
12.2024 - 06.2025
- Delivered orders efficiently, ensuring timely service to customers.
- Assisted in training new drivers on company protocols and delivery procedures.
- Managed cash handling and processed transactions accurately during deliveries.
- Prepared sandwiches efficiently, ensuring adherence to food safety standards.
Bartender
Sip N Spin
Hays, KS
10.2024 - 12.2024
- Prepared and served a variety of alcoholic and non-alcoholic beverages to customers.
- Maintained cleanliness and organization of bar area, ensuring compliance with health regulations.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Server/expo/host
IHOP
Hays, KS
07.2022 - 10.2024
- Managed food and beverage orders accurately, ensuring timely delivery to guests.
- Trained and mentored new staff on menu knowledge and service standards.
- Resolved customer complaints promptly, enhancing overall dining experience.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Answered customers' questions, recommended items, and recorded order information.
Host/To-Go Specialist/server
Applebee's Grill + Bar
Hays, KS
03.2020 - 06.2022
- Managed guest seating to optimize flow and minimize wait times
- Provided exceptional customer service, enhancing overall dining experience
- Collaborated with kitchen staff to ensure timely food delivery
- Trained new hosts on procedures and customer interaction techniques
Education
High School Diploma -
Hays High School
Hays12-2021
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Multitasking Abilities
Timeline
Expo Lead
Urban Egg, A Daytime Eatery
06.2025 - 01.2026
Driver/In-Shop Employee
Jimmy John's
12.2024 - 06.2025
Bartender
Sip N Spin
10.2024 - 12.2024
Server/expo/host
IHOP
07.2022 - 10.2024
Host/To-Go Specialist/server
Applebee's Grill + Bar
03.2020 - 06.2022
High School Diploma -
Hays High School