Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

JJ Wiegand

Arvada

Summary

Reliable cashier with background in retail and customer service environments. Known for maintaining speed, accuracy and courtesy under pressure. Strengths include cash handling, POS systems operation, and exceptional customer interaction skills. Contribute to customer satisfaction improvement in previous roles by offering prompt, efficient service.

Overview

3
3
years of professional experience

Work History

Cashier

Kroger
Arvada
10.2022 - 07.2025
  • Processed customer transactions efficiently at the checkout.
  • Maintained accurate cash drawer and balanced daily sales.
  • Assisted customers with product inquiries and store navigation.
  • Trained new cashiers on register operations and customer service standards.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Collected payments and provided accurate change.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Processed sales transactions to prevent long customer wait times.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Followed company security procedures for handling large sums of money.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Helped with purchases and signed customers up for rewards program.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Discounted purchases by scanning and redeeming coupons.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Resolved customer complaints professionally in accordance with company policy.
  • Maintained work area and kept cash drawer organized.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Offered customers carry-out service at completion of transaction.
  • Checked personal identifications during alcohol and tobacco sales.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
  • Adhered to social distancing protocols and wore mask or face shield.

Detail Associate

The Wave Car Care Center
Westminster
06.2022 - 08.2022
  • Maintained cleanliness and organization of vehicles during detailing processes.
  • Operated various cleaning tools and equipment to ensure thorough vehicle care.
  • Collaborated with team members to efficiently manage daily workflow and tasks.
  • Inspected vehicles for damage before detailing to ensure quality service delivery.
  • Assisted in training new staff on cleaning techniques and safety protocols.
  • Conducted thorough interior and exterior cleaning of vehicles according to company standards.
  • Provided excellent customer service by addressing client inquiries about services offered.
  • Kept inventory of cleaning supplies, ensuring adequate stock levels for operations.
  • Processed returns and exchanges in accordance with company policy.
  • Ensured that all safety protocols were followed when handling hazardous materials or chemicals.
  • Worked closely with other departments like sales and marketing team to help meet customer demands.
  • Maintained accurate records of inventory levels and stock movements.
  • Received and processed customer orders, ensuring accurate data entry and timely delivery of goods.
  • Executed daily tasks such as picking and packing orders, labeling containers, wrapping pallets.
  • Cleaned cars both externally and internally by hand or with use of automated equipment.
  • Washed wide range of vehicles each day.
  • Vacuumed vehicle interiors to remove loose dirt and debris.
  • Waxed exterior of vehicles, removed compound with soft cloth and buffed to brilliant shine.
  • Employed high-pressure wash systems for pre-cleaning and final rinse-off.
  • Implemented eco-friendly cleaning solutions and methods to minimize environmental impact.
  • Cleaned and conditioned leather, vinyl, and other interior materials.
  • Applied waxes, sealants, and protective coatings to preserve paint and interior surfaces.
  • Detailed wheels, tires, and undercarriage to remove dirt and brake dust.
  • Executed engine detailing to remove grime and improve appearance.
  • Cleaned and polished vehicle windows.
  • Monitored operation of cleaning machines and stopped machines or notified supervisors when malfunctions occurred.
  • Disassembled and reassembled machines or equipment or removed and reattached vehicle parts or trim.

Education

High School Diploma -

Pomona High School
Arvada, CO
05-2024

Skills

  • Cash handling
  • Point-of-sale operation
  • Customer service
  • Transaction processing
  • Inventory management
  • Sales support
  • Basic math
  • ID verification
  • Point of sale proficiency
  • Work ethic and integrity
  • Customer service excellence

Languages

English
Professional

Timeline

Cashier

Kroger
10.2022 - 07.2025

Detail Associate

The Wave Car Care Center
06.2022 - 08.2022

High School Diploma -

Pomona High School
JJ Wiegand