Jisela Rodriguez Ibanez
Aurora
Summary
Organized and motivated individual eager to apply time management and organizational skills in various environments. Seeking mid-level opportunities leading to managerial responsibilities while facilitating company growth.
Overview
11
11
years of professional experience
Work History
Program Specialist I
Arapahoe County
02.2026 - Current
- Analyzed benefit program eligibility to ensure compliance with regulations and company policies.
- Developed and maintained relationships with clients to facilitate effective communication regarding benefit options.
- Managed customers' database accounts by performing customer verifications and processing benefit enrollments.
Assitant
Brother's Painting Plus
07.2025 - 01.2026
- Streamlined communication between teams to enhance project efficiency and client satisfaction.
- Maintained payroll information by calculating, collecting, and entering data.
- Assisted new hires with completing required forms for accurate setup in the payroll system from their first day onward.
Enrollment Clerk
Elkhart Elementary
08.2024 - 06.2025
- Handled new student enrollments, transfers and withdrawals
- Created and maintained students schedules
- Tracked students attendance, verified absences and prepared attendance reports
Reservations Associate
Aerlingus
10.2018 - 12.2022
- Assisted customers with ticket purchases, trip planning, pricing and scheduling
- Answered customer inquiries and handling customer complaints
- Provided clients with assistance in preparing required travel documents and forms
Office Associate
Selfhelp
07.2017 - 12.2017
- Offered clerical support to office team members and managed correspondence
- Entered biweekly payroll time sheets
- Screened, interviewed and provided orientation for Home Health Aide candidates
Transportation Security Officer
TSA
05.2016 - 06.2017
- Performed thorough check of individuals, belongings and cargo
- Supported security operations for the 58th Presidential Inauguration
- Served as acting lead officer scheduling floor position rotations and meal breaks
Brokerage Intern
Expeditors
02.2015 - 03.2016
- Updated the Customs Entry Processing system with freight tracking information
- Coordinated transfer of security certificates to schedule delivery
- Scanned and reviewed commercial invoices and bills of lading under broker supervision
Education
Bachelors of Science - Airport Management
Vaughn College
05-2016
Advanced Regents Diploma - undefined
Long Beach High School
06-2011
Skills
- DATA ENTRY
- TEAM LEADERSHIP
- SPANISH FLUENCY
- DETAILED ORIENTED
Timeline
Program Specialist I
Arapahoe County
02.2026 - Current
Assitant
Brother's Painting Plus
07.2025 - 01.2026
Enrollment Clerk
Elkhart Elementary
08.2024 - 06.2025
Reservations Associate
Aerlingus
10.2018 - 12.2022
Office Associate
Selfhelp
07.2017 - 12.2017
Transportation Security Officer
TSA
05.2016 - 06.2017
Brokerage Intern
Expeditors
02.2015 - 03.2016
Advanced Regents Diploma - undefined
Long Beach High School
Bachelors of Science - Airport Management
Vaughn College