Jim Roff
Highlands Ranch,CO
Summary
Forward-thinking Regional Manager with deep understanding of market conditions and regional preferences. Decisive and hardworking leader skilled in making proactive, insightful updates to policies and procedures. Prepared to leverage 17 years of progressive Medical Device experience to positively impact business operations.
Skilled Surgical Technologist offering more than 13 years of experience and well versed in all surgical procedures. Adept at orienting and training technical staff and implementing policies to streamline workflow. Excited to bring expertise to growing organization offering room for advancement.
Overview
17
17
years of professional experience
Work History
Regional Manager
Karl Storz Endoscopy-America
09.2015 - 12.2023
- Boosted regional sales by implementing targeted marketing strategies and fostering strong client relationships.
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Streamlined operational processes for increased efficiency by identifying areas of improvement and implementing necessary changes.
- Established and maintained operational standards for 13 territories.
- 97% quota attainment $94 million annual quota, 8% growth YOY
Field Service Specialist
KARL STORZ Endoscopy - America
07.2006 - 09.2015
- Enhanced customer satisfaction by efficiently diagnosing and resolving complex technical issues in the field.
- Streamlined service processes for quicker response times and increased efficiency in addressing client concerns.
- Achieved high success rates in equipment repair, minimizing downtime for clients and maintaining optimal system performance.
- Implemented preventative maintenance schedules, reducing the frequency of equipment failures and increasing customer satisfaction.
- Achieved 12-14% YOY growth in Colorado territory.
Education
General Studies
Fullerton College
Fullerton, CASkills
- Brand Development
- Project Management
- Team management and development
- Business Development and Planning
- Supply Chain Coordination
- Research and Development
- Process Efficiency Management
- Product Development
Differentiators
- Experience in product development, testing and fit testing within cycling industry. Experience in sourcing materials to meet production lead times and budgetary requirements.
- Active member of Douglas County Search and Rescue / Mountain Rescue Association
- Certified Emergency Medical Responder -NREMT
Timeline
Regional Manager
Karl Storz Endoscopy-America
09.2015 - 12.2023
Field Service Specialist
KARL STORZ Endoscopy - America
07.2006 - 09.2015
General Studies
Fullerton College
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