Personable Office Administrator with 25 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
Overview
20
20
years of professional experience
Work History
Business Office Manager
Homewatch Caregivers Of Lakewood
10.2021 - Current
Improved workflow efficiency by streamlining office processes and implementing new software solutions.
Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
Coordinated staff schedules, adjusting workloads to maximize productivity and meet deadlines.
Developed and maintained strong relationships with vendors, negotiating contracts for cost savings and improved service quality.
Office Administrator
Knoll & Company CPA
01.2019 - 08.2021
Prepare and send client organizers including engagement letters
Assemble and efile completed tax return
Greet clients and build relationships, answer questions related to tax preparation
Schedule client appointments for CPA
Monitor client due dates and flyer issues for staff to address
Proactively determine to relieve staff of administrative tasks
Motivated to work independently and manage time effectively
Payroll through ADP, onboarding new hires and administrate payroll requests from clients for up to 20 companies
Serve clients with a high level of professionalism
Ability to adapt quickly as priorities change
Quickbooks, ADP, Thomsens Practice CS, Liscio, Bill.com, Receipt Bank used on a daily basis to service client accounts.
Bookkeeper/Office Manager
Fruit Revival
01.2018 - 10.2019
Enter deposits into QuickBooks from Citywide bank lockbox
Deposit cash and checks mailed directly to us and take to bank as needed
Monitor office supply levels and purchase as needed
Monitor vendor suppliers and compare pricing from competitors as needed
Make sure expenses are paid in a timely manner (i.e
Utilities etc.)
Purchase supplies and equipment as authorized by management
Monthly billing of invoices to customers, process credit card receipts & compile overdue payments
Maintain and supplement as needed petty cash fund
Maintain filing system of past and current employees, HR paperwork and vendors
Process payroll biweekly in a timely and accurate manner
Provide information to the accountant regarding sales tax payments due and cleaning up QuickBooks
Provide the accountant with information needed to reconcile accounts
Ensure that accounts receivables overdue is collected promptly and billing processes.
Office Administrator
Holy Cross Lutheran Church Wheat Ridge
01.2012 - 01.2018
Maintain church database with new addresses for members and vendors using ACS software in addition to online church directory
Generate all thank-you letters and donor acknowledgements from funeral donations
Assist with financial management: Prepare credit card and reimbursement reports, reconcile receipts, prepare check requests, prepare bank deposits, code payables, and receivables
Greet visitors and members, answer phones, and maintain office and computer equipment
Maintain social networking sites including Facebook and Constant Contact weekly newsletter
Supervise a staff of 3 to 5 office volunteers including scheduling, and delegation of duties
Execute weekly church bulletin using Publisher
Layout, edit and print 250 copies weekly
Prioritize weekly schedule according to publication deadlines and adjust according to special functions and events.
Bookkeeper/Sales Administrator
Earthworkers Emporium
09.2004 - 01.2017
Responsible for balancing business and personal accounts, and bank reconciliations
Tracking account payables and aggressive at collecting overdue vendor collections
Preparation of purchase orders, invoices and travel expense reports
Prepare and mail customer invoices/billing statements
Assist with preparation and management of Accounts Receivables and Payables
Assist with sales tax monthly and staff payroll
Reduced spending costs by effectively researching and analyzing overdue accounts
Improved debt collections and aging from averages of over 90 days to under 30 days
Monthly bank business account reconciliation and reporting to accounting firm
Establish relationships with accounts payable department managers.
Senior Director of Operations and Business Administration at Homewatch CareGivers NorthshoreSenior Director of Operations and Business Administration at Homewatch CareGivers Northshore