Jill Manzer
Aurora
Summary
Dedicated Server skilled in providing exceptional customer service and proficient in POS technology. Capable of thriving in high-volume settings while maintaining quality service. Strong team player with a focus on efficient communication and collaboration.
Overview
8
8
years of professional experience
Work History
Server
West Main
04.2025 - Current
- Showed enthusiasm and knowledge about new products and special promotions.
- Assisted guests with making menu choices and took note of special requests.
- Handled multiple tables simultaneously with high service quality.
Server/Bartender
Teds Montana Grill
06.2021 - 04.2025
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Offered guests dietary and allergy information to match special requirements.
- Promoted specials, desserts, appetizers, and high-profit beverages to drive up meal totals.
- Engaged customers in friendly conversation to build connections and increase satisfaction.
Loan Officer
Pulte Homes
05.2022 - 09.2022
- Reviewed credit histories, income statements, and other financial information of loan applicants.
- Verified accuracy of loan documents prior to approval.
- Interacted with underwriters, appraisers, title companies.
- During the processing of a loan application.
- Provided customer service support throughout the entire process from application through closing.
Event Staff for Member Only Golf Course Club House
The Club at Pradera
03.2019 - 06.2021
- Beverage Cart Attendant for members and tournaments.
- Including table setup and tending to Bridal parties for weddings.
- Checked event facilities regularly for maintenance or cleaning needs to keep spaces professional.
Insurance Agent
Allstate
09.2017 - 06.2019
- Provided customers with information regarding plan features, pricing, and availability.
- Processed payments received from clients promptly according to established procedures.
- Responded quickly and accurately to inquiries from clients regarding their coverage plans.
Education
Associate of Science - Mathematics
Keene State College
Keene, NHBachelor of Science - Early Childhood Education
Keene State College
Keene, NHSkills
- Teamwork
- Collaboration skills
- Problem solving
- Creative solutions
- Flexibility and adaptability
CONTACT
- Sillymom31@gmail.com
- Aurora, CO 80015
Timeline
Server
West Main
04.2025 - Current
Loan Officer
Pulte Homes
05.2022 - 09.2022
Server/Bartender
Teds Montana Grill
06.2021 - 04.2025
Event Staff for Member Only Golf Course Club House
The Club at Pradera
03.2019 - 06.2021
Insurance Agent
Allstate
09.2017 - 06.2019
Associate of Science - Mathematics
Keene State College
Bachelor of Science - Early Childhood Education
Keene State College
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