Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jhosua Bazalar

Aurora

Summary

Dynamic customer service professional with a proven track record at Signature Cleaners, excelling in complaint resolution and relationship building. Leveraging strong active listening and critical thinking skills, I enhanced customer satisfaction and loyalty while streamlining service delivery. Committed to fostering positive experiences and supporting community initiatives through volunteer work.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Signature Cleaners
Aurora, CO
01.2023 - Current
  • Assisted customers with inquiries regarding services, pricing, and order status.
  • Resolved customer complaints efficiently, enhancing overall satisfaction and loyalty.
  • Processed transactions accurately and maintained cash register balance during shifts.
  • Collaborated with team members to streamline workflow and improve service delivery.

Volunteer

Club Santa Rosa Nonprofit
Denver, CO
01.2025 - 07.2027
  • Assisted with special events and programs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • helped people in need during the winter season

Volunteer

Skills USA
Pueblo, CO
04.2025 - 04.2025
  • Developed and implemented volunteer training programs to enhance team effectiveness.
  • Led community outreach initiatives to increase program awareness and participation.
  • Maintained clean, neat, and operational facilities to serve program needs.

Education

High School Diploma -

William High School
Aurora, CO

Computer Technician Certificate -

Pickens Technical College
Aurora, Colorado, CO

Construction Technology Certificate - Construction Project Management

Pickens Technical College
Aurora, Colorado, CO
05-2027

Skills

  • Active listening
  • Critical thinking
  • Data entry
  • Relationship building
  • Computer proficiency
  • Complaint resolution

Languages

Spanish
Native or Bilingual
English
Native or Bilingual
Italian
Limited Working

Timeline

Volunteer

Skills USA
04.2025 - 04.2025

Volunteer

Club Santa Rosa Nonprofit
01.2025 - 07.2027

Customer Service Representative

Signature Cleaners
01.2023 - Current

High School Diploma -

William High School

Computer Technician Certificate -

Pickens Technical College

Construction Technology Certificate - Construction Project Management

Pickens Technical College
Jhosua Bazalar