Jhon Alexander Campo Uribe
English Teacher
Medellin
Summary
Dynamic English Teacher and Customer Service Representative with a proven track record at Smart Academy and Comfandi. Excelled in lesson planning and classroom management, enhancing student comprehension and customer loyalty. Skilled in active listening and grammar instruction, fostering positive environments and team collaboration. Achieved significant improvements in student engagement and customer satisfaction.
A highly professional educator prepared for demands of teaching English. Demonstrates expertise in curriculum design and classroom management, with focus on interactive and student-centered learning. Emphasizes collaboration and adaptability, ensuring effective teamwork and positive outcomes.
Overview
9
9
years of professional experience
2
2
Languages
Work History
English Teacher
Smart Academy
Medellin, Antioquia
09.2023 - Current
- Developed innovative lesson plans to engage students in English language learning.
- Prepared and implemented lesson plans covering required course topics.
- Increased student motivation by providing timely feedback and recognizing individual achievements.
- Planned dynamic lessons to increase student comprehension of books and literary concepts.
Customer Service Representative
Tiagoxtudios
02.2020 - 08.2023
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
English Teacher
Comfandi
Cali, Valle Del Cauca
08.2016 - 11.2020
- Prepared and implemented lesson plans covering required course topics.
- Planned dynamic lessons to increase student comprehension of books and literary concepts.
- Kept classroom organized, clean and safe for students and visitors.
- Promoted a positive learning environment by modeling respect, empathy, and active listening skills during all interactions with students.
- Worked with other teachers to support struggling students and provide thorough help to rectify comprehension issues.
- Designed and implemented assessments to measure student progress in English language learning.
Education
Foreign Languages Degree - Education
Universidad Santiago De Cali
Santiago De Cali, Colombia 05.2001 -
Skills
Lesson planning
Student support
Classroom management
English fluency
Time management
Active listening
Grammar instruction
Online instruction
Team collaboration
Attentive customer service
Timeline
English Teacher
Smart Academy
09.2023 - Current
Customer Service Representative
Tiagoxtudios
02.2020 - 08.2023
English Teacher
Comfandi
08.2016 - 11.2020
Foreign Languages Degree - Education
Universidad Santiago De Cali
05.2001 -
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