Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jhair GALEANO CORREA

Bogotá,DC

Summary

I am a dedicated, persevering, responsible, intelligent and easy-to-learn young man. I believe that I have qualities that have helped me stand out in my previous jobs in the area of customer service and coordination in various companies and different commercial areas. In my work I am usually charismatic and very committed to the quality of what I do, which has led me to develop support or leadership positions and thanks to them I have been able to learn to be more orderly and empathetic.

Overview

3
3
years of professional experience

Work History

Community Support Representative

Sutherland
03.2024 - Current
  • Provided crisis intervention support when needed, connecting individuals with appropriate resources and services.
  • Developed and maintained strong relationships with community members through regular communication and followups.
  • Improved client satisfaction by addressing concerns and providing personalized support for their needs.

Community Manager and Multimedia Coordinator

Agencia De Streaming Lady Di
12.2021 - 10.2022
  • Bring order to the multimedia department of a new company based on market research and observation from companies related.
  • Set new Schedules for meetings and follow up session according to companies goal.
  • Make a budget about the goal a schedule for the production of content.
  • Collaborated with 4-person team to construct the visual branding and strategies of the brand

Education

Professional - Graphic Design

Universidad Jorge Tadeo Lozano
Colombia, Colombia
10.2025

Certificate - English Education

Universidad Industrial De Santander
Bucaramanga, Colombia
07.2016

Skills

      Assertive Communication

      Easy learning

      Active listening

      Critical Thinking

        Issue resolution

        Strategic Planning

        Attention to details

        Team working

Languages

Spanish
Native language
English
Advanced
C1
Italian
Beginner
A1

Timeline

Community Support Representative

Sutherland
03.2024 - Current

Community Manager and Multimedia Coordinator

Agencia De Streaming Lady Di
12.2021 - 10.2022

Professional - Graphic Design

Universidad Jorge Tadeo Lozano

Certificate - English Education

Universidad Industrial De Santander

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Jhair GALEANO CORREA