Josue G Navarro

Supervised daily operations to ensure customer satisfaction and to maintain store order. Train and mentor teammates on product knowledge and customer interactions, focusing on growth over perfection. Monitor and create a safe work environment for both consumers and workers alike.

• Supervised daily operations of retail floor and inventory management.
• Trained and mentored staff on customer service best practices.
• Implemented visual merchandising strategies to enhance product displays.

Worked within a fast paced environment with tight deadlines and limited resources. Required an eye for detail to ensure customer satisfaction and to meet shipping regulations. Self motivated and adaptable, most of the time I was working alone.

• Completed day-to-day duties accurately and efficiently.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.

Guide mentees as they transition into higher education, teaching them both organizational and developmental skills. Provided support through tutoring and dedicated studying spaces, and dedicated One-on-Ones that focused on individual situations. Often had to create lesson plans and activities, either with a team or alone.

• Guided students in academic and personal development through structured mentorship programs.
• Facilitated workshops to enhance skills and knowledge among mentees.
• Collaborated with faculty to align mentorship activities with academic goals.