Jethza Mancinas Mares
Aurora
Summary
Versatile and dedicated Dental Assistant with a track record of enhancing patient satisfaction and streamlining office operations at RiNo Dental. Expert in dental radiography and equipment sterilization, coupled with exceptional teamwork and office administration skills. Reduced appointment cancellations significantly, demonstrating a commitment to efficiency and patient care.
Overview
6
6
years of professional experience
Work History
Dental Assistant
RiNo Dental
12.2024 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Took dental images following strict patient protection rules, applying lead aprons.
- Educated patients on proper oral hygiene techniques, promoting long-term dental health.
- Contributed to office organization by maintaining accurate patient records and updating files regularly.
- Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
Patient Access Representative
Denver Health Medical Center
05.2019 - 06.2022
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
- Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
- Contributed to a positive work environment by fostering strong relationships among colleagues, promoting teamwork, and sharing best practices.
- Enhanced overall patient experience with empathetic communication and thorough explanations of insurance benefits and coverage.
Dental Assistant
Southeast Dental Arts
05.2022 - 11.2023
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
Education
Certificate Of Technical Studies - Dental Assistant
Pima Medical Institute
Aurora, CO05.2021
Aurora Central High School
Aurora, CO12.2019
Skills
- Dental radiography
- Digital X-ray proficiency
- Equipment sterilization
- Treatment room setup
- Sterilization techniques
- X-ray processing
- Appointment scheduling
- Professionalism and etiquette
- Team collaboration
- Patient scheduling
- Cross-training capabilities
- Infection control proficiency
- Impression taking skills
- Dental material handling
- Teeth cleaning assistance
- First aid training
- Office administration duties
- Endodontic procedure assistance
- Dental software management
- Restorative dentistry support
- Oral surgery
- Clinical support
- Pediatric dental care
- Dental office administration
- HIPAA compliance
- OSHA regulations
- Chairside assistance
- CPR/AED
- Treatment room preparation
- Full mouth radiographs
- Instrument tray preparation
- Certified in CPR/AED
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Dental Assistant
RiNo Dental
12.2024 - Current
Dental Assistant
Southeast Dental Arts
05.2022 - 11.2023
Patient Access Representative
Denver Health Medical Center
05.2019 - 06.2022
Certificate Of Technical Studies - Dental Assistant
Pima Medical Institute
Aurora Central High School
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