Jesus Adrian González
Denver
Summary
Results-oriented Manager experienced in driving process improvements and enhancing productivity through strategic planning and team leadership. Achieved operational goals by fostering strong relationships and optimizing procedures. Committed to implementing innovative solutions and maximizing team performance in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Manager
Restaurants good time
Denver
12.2022 - Current
- Managed daily operations and ensured high service standards in a fast-paced restaurant.
- Implemented efficient scheduling to optimize labor costs while meeting customer demand.
- Oversaw inventory management and maintained optimal stock levels for smooth operations.
- Trained and mentored staff, fostering a positive team environment.
- Handled customer inquiries and resolved issues to enhance guest satisfaction.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Monitored staff performance and addressed issues.
- Developed standard operating procedures to improve workflow and efficiency.
- Conducted regular staff meetings to communicate updates and address team concerns.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Construction mexico
Construction Worker
Denver
05.2018 - 07.2021
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Identified needs of customers promptly and efficiently.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Education
Northglenn High School
Denver, ColoradoSkills
- Inventory management
- Customer service
- Staff training
- Customer relations
- Operational efficiency
- Scheduling optimization
- Budget management
- Communication skills
- Team collaboration
Languages
Spanish
Full Professional
English
Limited
References
References available upon request.
Timeline
Manager
Restaurants good time
12.2022 - Current
Construction mexico
Construction Worker
05.2018 - 07.2021
Northglenn High School