Jesus Ramirez
Sterling
Summary
Results-driven professional skilled in conflict resolution and effective communication. Experienced in inventory management and customer service, focused on improving team productivity and operational outcomes. Collaborates with diverse groups to achieve objectives and resolve issues. Committed to continuous learning and adaptable in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Correctional Officer 1
Colorado Department Of Corrections
Sterling
03.2023 - Current
- Monitored inmate behavior to maintain safety and order within the facility.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Conducted regular inspections to ensure compliance with security protocols.
- Employed de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates.
- Applied non-violent response tools and physical restraint during problematic situations.
- Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
- Collaborated with staff to resolve conflicts among inmates.
- Trained new officers on policies and emergency procedures.
- Evaluated inmate housing assignments to ensure safety and resource allocation.
Recycling Center
Swan Commodities
Sterling
10.2021 - 07.2022
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked with cross-functional teams to achieve goals.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Maintained updated knowledge through continuing education and advanced training.
Salesperson
Private Shop
Sterling
08.2021 - 09.2021
- Assisted customers with product selections and inquiries.
- Resolved customer complaints promptly and efficiently.
- Collaborated with team members to enhance customer service.
- Maintained organized displays and product placements in the store.
- Managed inventory and restocked shelves regularly.
- Conducted regular store maintenance to ensure cleanliness and safety standards.
Cashier
Daylight Donuts
Sterling
01.2020 - 07.2021
- Handled cash transactions and maintained a balanced cash register.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Processed customer orders with accuracy and efficiency at a busy donut shop.
- Provided friendly customer service while answering questions about menu items.
- Interacted with customers to foster a friendly environment to create a welcoming atmosphere at the donut shop.
- Collaborated with team members to ensure smooth operations during peak hours.
- Assisted in preparing food items and maintaining cleanliness in the work area.
- Managed inventory by restocking supplies and organizing merchandise displays.
Education
High School Diploma -
Sterling High School
Sterling, CO12-2022
Skills
- Safety procedures
- Situational awareness
- Team collaboration
- Time management
- Effective communication
- Adaptability in high-stress situations
- Conflict resolution
- De-escalation techniques
- Stress tolerance
- Physical fitness
- Firearms proficiency
- Firearm operations trained
- Prisoner transport
Languages
English
Professional
Spanish
Limited
Timeline
Correctional Officer 1
Colorado Department Of Corrections
03.2023 - Current
Recycling Center
Swan Commodities
10.2021 - 07.2022
Salesperson
Private Shop
08.2021 - 09.2021
Cashier
Daylight Donuts
01.2020 - 07.2021
High School Diploma -
Sterling High School