Results-driven professional with a strong background in mortgage and master servicing. Developed and executed policies and procedures that improved default support functions and streamlined operations. Oversaw servicing practices to ensure adherence to state and federal regulations. Experienced in 10 Key, Microsoft Office Suite, FISERV, Blacknight, SBO 2000, LSAMS, LUSY, Appian, and ACES.
Housing Quality Standards Inspection License
HUD Housing Counselor Certification