Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jesus Aguilera Ramirez

Denver

Summary

Responsible and dedicated customer service team member with proven multitasking and organizational skills. Proficient in operating in fast-paced environment to coordinate paperwork, process payment and complete orders. Proactively manage shipments and coordinate deliveries with strong attention to detail and systematic approach.

Overview

2
2
years of professional experience

Work History

Customer Service Assistant

Rentas El Chuy - Family Business
03.2023 - Current
  • Answered customer questions about product availability and shipment times.
  • Refunded money and adjusted bills to resolve customer service or billing complaints.
  • Built strong relationships with customers and colleagues by providing friendly and personable service.
  • Suggested best-fit offerings from available products and services to capitalize on upsell opportunities.
  • Maintained clean and organized work environment to maintain customer safety.
  • Promptly responded to inquiries and requests from prospective customers.
  • Delivered prompt service to prioritize customer needs.

Education

Bachelor of Science - Computer Science

Metropolitan State University of Denver
Denver, CO
05-2027

High School Diploma -

Kipp Northeast Denver Leadership Academy
Denver
05-2023

Skills

  • Complaint resolution
  • Request management
  • Cash handling
  • Customer consultation
  • Merchandise upselling
  • Multitasking and prioritization

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Customer Service Assistant

Rentas El Chuy - Family Business
03.2023 - Current

Bachelor of Science - Computer Science

Metropolitan State University of Denver

High School Diploma -

Kipp Northeast Denver Leadership Academy

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Jesus Aguilera Ramirez