Hi, I’m
Jessica Milagro Gomez Vides
Panama
Summary
Professional with robust experience in hospitality, skilled in ensuring passenger comfort and safety. Strong focus on team collaboration and adapting to changing needs, delivering reliable and consistent results. Known for exceptional communication, problem-solving abilities, and customer-first mindset. Prepared to make significant impact in providing top-tier service and enhancing guest experiences.
Overview
1
Certificate
6
years of professional experience
Work History
M/Y CALIU 26,6MTSicily,Italy-Bizerte,Tunisia
SOLE STAWARDESS
07.2025 - 10.2025
Job overview
- Ensured high standards of cleanliness and organization in guest areas and crew quarters.
- Assisted in meal preparation and service, enhancing dining experiences for guests.
- Managed inventory of supplies, ensuring availability for daily operations and special events.
- Coordinated with crew to maintain safety protocols during on-board activities and excursions.
- Executed daily housekeeping and cleanliness protocols to maintain high standards of yacht presentation.
- Managed daily operations ensuring high standards of cleanliness and organization throughout the yacht.
- Supervised crew activities, fostering teamwork and efficiency in service delivery to guests.
- Enhanced guest experiences by anticipating needs and providing personalized service during voyages.
- Trained new crew members on safety protocols and operational procedures to maintain compliance.
- Supervised daily cleaning and maintenance of interior and exterior spaces to uphold luxury standards.
- Coordinated guest services, ensuring personalized experiences tailored to individual preferences.
S/Y CATAMARAN TORNADO 16MTMartinique, French Island
SOLE STAWARDESS
11.2024 - 01.2025
Job overview
- Responsible for full-time daily housekeeping duties including cleaning and organizing.
- Prepared cuisine, focusing on seafood, for a Jewish family.
- Assisted with offshore sailing activities.
- Managed laundry services.
- Conducted shopping for food and supplies before tours.
- Planned meals for the family.
- Conducted regular inspections of cabins and public spaces, identifying maintenance needs proactively.
- Trained new staff on operational procedures, improving team efficiency and service quality.
- Assisted in meal preparation, ensuring adherence to dietary restrictions and preferences of guests.
- Supervised daily cleaning and maintenance of interior and exterior spaces to uphold luxury standards.
S/Y SANTANA CATAMARAN 16MTCartagena De Indias,Colombia-Linton Bay,Panama
SAILOR-COOK-STEWARDEES-ADMINISTRATION
11.2019 - 09.2024
Job overview
- Tender driving and maintenance team player
- Collaborated with crew to execute docking procedures, enhancing safety during arrivals and departures.
- Executing offshore sailing night watches.
- Performing engine oil changes every 100 hours.
- Coordinating food provisioning logistics to ensure a continuous and adequate supply during voyages for 20 people.
- Preparing varied and nutritious menus tailored to client dietary requirements (vegetarian, vegan, pescatarian, gluten-free).
- Managing the galley budget, optimizing resources and reducing costs without compromising quality.
- Supervising cleanliness and order in all areas of the vessel, ensuring optimal hygiene standards.
- Providing laundry and ironing services, alongside sailboat linens and crew wardrobe organization.
- Maintaining accurate administrative records to improve operational efficiency.
- Assisting in itinerary planning and crew scheduling to maximize team efficiency.
- Coordinating onboard events, boosting morale and fostering team spirit among the crew.
- Implementing new administrative policies that improved internal communication and documentation processes.
- Assisted in docking procedures, effectively handling mooring lines and securing the vessel to the pier.
- Navigated as a sailor and operated catamaran under varying weather conditions ensuring safety and efficiency.
- Navigated offshore routes, ensuring safe and efficient passage for crew and passengers.
- Collaborated with crew to execute docking procedures, optimizing turnaround times in port.
- Monitored weather conditions, adjusting course as necessary to maintain safety and comfort onboard.
- Developed efficient watch schedules to enhance crew productivity and ensure compliance with maritime regulations.
- Conducted regular maintenance of equipment to ensure optimal performance and safety standards.
- Operated and maintained navigation systems for safe voyage planning and execution.
S/Y LUXURY IMAGINE 33MTCancun,Mexico
HOUSEKEEPING-STEWARDESS
05.2021 - 06.2021
Job overview
- Coordinate and deliver cabin services to ensure an exceptional guest experience by anticipating needs and maintaining immaculate interior standards in pandemic.
- Provide a personalized laundry service utilizing advanced stain removal, fine ironing, and precision folding techniques for delicate and haute couture garments.
- Rigorously oversee stock control, managing the procurement of technical eco-friendly cleaning supplies and premium gourmet provisions.
- Increased machine efficiency by scraping and pre-washing dishes.
- Gently moved glassware, crystal, and other delicate items to prevent breakage.
- Increased efficiency in housekeeping tasks by implementing a well-organized cleaning schedule in COVID 19
- Coordinated daily service operations, ensuring smooth hospitality experiences for guests.
- Implemented inventory management systems to streamline supply usage and reduce waste.
Education
Yacht PointBarcelona, Spain
Sailing Yacht from Studies Maritime
01-2023
SENA (Services Nacional De Aprendizaje)Barranquilla, Colombia
Post-degree from Occupational and Industrial Safety in Health and Industrial Safety
09-2012
University Metropolitana Health SciencesBarranquilla, Colombia
Associate of Science from Health Sciences
02-2009
Skills
- Attention to detail
- Discretion & Privacy for customer service
- Quality Control for the food Administration and assistant for the Captain
- Teamwork
- Exceptional communication
- Passenger assistance
- In-flight safety expertise
- Document verification
- Emergency response training
- Food and beverage service
- Organizational skills
- Multitasking Abilities
Certification
- STCW 95 - Maritime Professional Sociedad of Panama - 2027
- ENG1 - Sociedad Maritime of Panama Certification - March Oct2028
- STWC-78 - Maritime Professional Institute of Panama - Abr. 2027
LANGUAGES
English
German
- Spanish
Timeline
SOLE STAWARDESS
M/Y CALIU 26,6MT
07.2025 - 10.2025
SOLE STAWARDESS
S/Y CATAMARAN TORNADO 16MT
11.2024 - 01.2025
HOUSEKEEPING-STEWARDESS
S/Y LUXURY IMAGINE 33MT
05.2021 - 06.2021
SAILOR-COOK-STEWARDEES-ADMINISTRATION
S/Y SANTANA CATAMARAN 16MT
11.2019 - 09.2024
Yacht Point
Sailing Yacht from Studies Maritime
SENA (Services Nacional De Aprendizaje)
Post-degree from Occupational and Industrial Safety in Health and Industrial Safety
University Metropolitana Health Sciences
Associate of Science from Health Sciences
Read, paint, dance, cook fermented foods, swim
Hard work,player team, always with a smile