Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jessica Wilkinson

DENVER

Summary

Dynamic hospitality professional with a proven track record at Euclid Hall Bar & Kitchen, excelling in customer service and multitasking. Recognized for enhancing guest experiences and fostering loyalty through engaging interactions. Skilled in cash handling and training staff, ensuring operational excellence and a vibrant atmosphere.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Bartender

Wyatt's at Broken Tee
05.2025 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Server

Bistro Vendome'
01.2023 - 05.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Head Bartender

Euclid Hall Bar & Kitchen
08.2010 - 03.2020
  • Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
  • Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
  • Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
  • Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
  • Closed out cash register and prepared cashier report at close of business.
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
  • Trained [Number] new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Promoted special events through social media platforms, generating buzz around themed nights or guest appearances.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.

Education

Bachelor of Arts - Sociology

University of California, Santa Barbara
Santa Barbara, CA
06-2002

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Engaging personality
  • Clear and effective communication
  • Hospitality service expertise
  • Service-oriented mindset

Certification

  • Certified Personal Trainer

Timeline

Bartender

Wyatt's at Broken Tee
05.2025 - Current

Server

Bistro Vendome'
01.2023 - 05.2025

Head Bartender

Euclid Hall Bar & Kitchen
08.2010 - 03.2020

Bachelor of Arts - Sociology

University of California, Santa Barbara

Similar Profiles

CREATE PROFILE
Jessica Wilkinson